Application Consultant

7 months ago


Riyadh, Saudi Arabia Leica Biosystems Full time

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.

Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The ultimate objective is to support customers throughout the entire customer journey whilst growing core reagent and product sales.

The role will work in close conjunction with the entire (local) Leica Biosystems team to provide optimal customer support with demonstrations, tenders responses, sales growth and margin. The role will actively drive in increasing market share through effective promotion and selling efforts and by defending achieved market share against competition.

excellent customer support, effective promotion and selling efforts.

This position is part of the Commercial Team in Saudi and will be remote., At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.

You will be a part of the regional team and report to the Team Leader Application Support. If you thrive in a If you thrive in a fast paced environment and want to work with a great team —read on.

**In this role, you will have the opportunity to**:

- Reagents Sales: “Grow what we have” : Generate and develop sales and product awareness of Leica Biosystems Product Portfolio directly through Customer visits & product information, samples and customer trials.
- Follow-up new Reagent leads generated by marketing activities, product presentations & workshops. In conjunction with the Sales Specialist, plan and implement long term initiatives in order to address specific tactical and/or strategic business needs. Be pro-active in customer visits. Record and actively manage activities in Salesforce.
- Customer Acquisition and business development: Offer proper support to our partners, Pro-actively research and identify potential new customers in line with strategic directives in order to generate sales and to expand the Leica Biosystems customer base. Key areas to target include current Leica Biosystems users, users of non-Leica Biosystems platforms, Clinical and Research customers. Identify and qualify opportunities to offer consumables and reagents with instrumentation to further increase sales in new market segments. Demonstrate business acumen besides the role of customer support. Record all activities as requested by the (local) management.
- Market & Competitors Research: Supply information on Market share development, competitor’s activities, trends and market developments in geographic region of responsibility to Sales Management and Marketing. Record customer contacts in Salesforce (where possible) to facilitate marketing requirements. Build-up a deep understanding of the competitors’ products and activities.
- Training and Support: Performing customer training directly in the demonstration of:
Instrument use and optimization

Software functionality

Protocol development for the customer

Leica Biosystems consumable products

**The essential requirements of the job include**:

- Strong experience in the histology processing & advanced staining field in clinical, research or industrial setting with a practical focus on IHC. Previous sales experience is a plus.
- Experience in the optimization, operation, functionality and support of both manual and automated staining instruments and related products is highly desired but not a requirement.
- The ability to liaise with fellow Application Consultants, sales team and management within the region - working in collaboration as a team
- Strong commercial awareness at the same time as being a technical troubleshooter
- Ability to operate in a matrix organization, collaborate without direct influence with peers in sales, service, product and other functions
- Goal oriented and result driven
- Excellent problem solving and analytical skills
- Strong communication skills - able to make presentations in front of different audiences and stakeholders, holding a training class, being exposed to C-level suite when needed

**Travel**:
Must be willing to travel within their defined territory up to 60% of their time

Language: Arabic and English

At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangemen



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