Marketing & Sales Manager - Service, Jeddah

2 weeks ago

Jeddah, Saudi Arabia ABB Full time

**Marketing & Sales Manager - Service, Jeddah**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy.

**Your responsibilities**:

- Service sales strategy - Creates, plans and implements service sales strategy by increasing the installed base (IB) penetration, effectively utilizing ServIS (the approved Service database). Promotes value add service product offerings supporting Life Cycle Management (LCM).
- Develop and implement a growth strategy for channels and channel partners.
- Volume and profit - Achieves service sales volume by ensuring the team sells entire service portfolio. Participates in negotiations of major contracts to secure service sales volume.
- Service sales targets - Ensures achievement of service sales targets, providing cost effective solutions to the customers and initiating improvement plans as needed. Grow digital service offerings.
- New opportunities and Go-to-market - In collaboration with the Service sales team generates and identifies service sales leads by analyzing the IB potential and targeting those new IB opportunities from emerging trends with the Service solutions available. Determines account and acquisition plans to support growth. Develops a long-term depth of pipeline and recurring opportunities. Seek to expand service revenues via channel partners.
- Customer approach - Establishes long term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensures customer satisfaction issues are registered and responded to by team.
- Sales process - Supports the team by participating in sales activities when needed. Responsible for feedback on sales development, distribution of resources for service sales activities and the current status of the market. Collaborates with Business Units and account teams to position different service offerings. Evaluates and shares relevant information on installed base data, sales leads, customer’s and competitor’s solutions and marketing trends with the team.
- Health, safety and integrity - Monitors client financial status and reports any changes regarding risk to relevant internal partner teams. Identifies and manages potential risks relating to contract agreements across customers/channels. Drives health and safety practices in own unit.
- People leadership and development - Drives sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized and staffed. Coaches the team in formulating sales plans, in negotiating, and in developing customer segment expertise. Actively demonstrates one ABB approach and guides direct and indirect subordinates.

**Your background**:

- Ideally, you'll hold a Bachelor's Degree in Engineering, MBA would be an advantage.
- "EXPERIENCE & KNOWLEDGE"
- Sales and marketing understanding
- Ability to quickly learn ABB products/systems
- Significant sales drive, focus energy to achieve and close profitable deals.
- Excellent skills in Customer relations with mature selling behavior and actively drive discussions and negotiations
- Good knowledge in contract and risk management
- Understand and use sales processes and related tools
- Knowledge of health and safety procedures and relate to ABB
- Ability to identify customer service needs and to match those with ABB service offerings.
- Ability to find innovative solutions to meet customer requirements.
- Ability to accurately estimate costs of service offerings
- Takes steps to share and leverage cooperation and knowledge across the organization
- "SOFT SKILLS"
- Clear verbal communications
- Commitment to process-thinking, development oriented
- Fluent English, good communication skills
- Social, networking and stress-tolerant, team builder, problem solver
- Target oriented, committed to long-span work
- E

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