Piaget - Boutique Manager (Saudi Nationals Required)

6 days ago


Jeddah, Saudi Arabia Piaget Full time

Reference Code: 89510**PIAGET - BOUTIQUE MANAGER (SAUDI NATIONALS REQUIRED)**:

- Jeddah, 02, SA- PermanentSince 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.

(EXTERNAL BTQ)

**MAIN PURPOSE**

The Boutique Manager is responsible for the development and optimization of the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service.

He/She is the warrant of the achievement of the business targets in his/her boutique by ensuring an exceptional client experience and operational excellence. As a leader, he/she manages his/her teams in line with the Maison’s values and supports talent development for individual careers and collective team performance.

**KEY RESPONSIBILITIES**

**Boutique Performance**
- Define together with the Retail Manager (Brand Manager) the annual strategy and objectives of the Boutique.
- Monitor sales targets and KPI’s (defined by the Retail Manager and the Brand) and implement annual action plans.
- Develop partnerships with concierges and intermediates with clear goals and guidelines.
- Implement Retail guidelines and tools defined by your Retail Manager and the Brand.
- Make regular benchmark in your mall / street / city to control your market share and define business opportunities.
- Provide monthly reporting to your Retail Manager (sales, traffic, KPIs, follow up, missed sales, stock issues, CS, discount ) and propose corrective actions.
- Elaborate annual boutique commercial plan

**Client and guest treatment**
- Behave as an Ambassador of the Brand inside and outside the Boutique.
- Provide the highest level of service and care **to all customers.**:

- Provide a “wow” treatment to your clients as many times as you can.
- Handle with the highest professionalism all customer service and client issues and involve your Retail Manager and Brand Manager if needed.
- Implement an effective data capture & follow up system for clients, prospects, CS and reservations and make regular checks with the team. To be used during daily briefings.

**Team management**
- Direct Management of Boutique staff and daily control of security guards.
- Animate daily brief according to guidelines.
- Make regular “one to one” meetings with your sales staff.
- Evaluate your sales staff through the annual PMP process, fix their objectives and KPI’s according to guidelines and make regular assessment during the year.
- Propose and discuss with the Retail Manager, your staff evolution plans in terms of benefits, bonus and career development.
- Delegate operational activities and establish clear responsibilities within your team.
- Diffuse and animate your team with commercial actions (challenges, incentives, events) and information about the Brand’s activity.
- Transmit and control the relevant documents (invoices, third party commissions ) to your Retail Manager for the calculation of individual monthly commissions and incentives.
- Coach your staff “on the job” and make sure they have appropriate trainings to reach their targets in terms of sales, KPI’s
- Make sure on a daily basis that the grooming guidelines are fully respected.
- Establish with your Retail Manager the mapping of your boutique teams (with Insights or other local tools) and make sure you recruit complementary profiles and constitute teams who are able to achieve objectives.
- Ensure sales planning and vacations are made properly in accordance with Business necessities.
- Establish the yearly training plan in coordination with your Retail Manager.
- Develop a Business oriented approach and positive mindset in your boutique, through role plays, team building.

**Boutique Operations**
- Implement guidelines defined by your Retail Manager and the Brand to ensure full compliance with sales, financial and security procedures.
- Ensure Boutique check list is fully implemented and that Brand’s guidelines are respected with no exception (merchandising, catering ).
- Analyze Mystery shopping / Voice of Client feedbacks with your Retail Manager and set up corrective action plans.
- Organize CRM activities within the boutiques as per guidelines.
- Propose and manage events in the Boutique to develop new clients, drive sales, and enhance the Piaget presence in the market place.
- Control of the quality of the data base per sales staff.
- Handle relationships and commissions with intermediates and third parties (tour guides, concierges ) according to guidelines.
- Control of t


  • Boutique Manager

    7 months ago


    Jeddah, Saudi Arabia Cartier Full time

    Reference Code: 97515**Boutique Manager - Saudi National**: - Jeddah, 02, SA- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...

  • Boutique Supervisor

    7 days ago


    Jeddah, Saudi Arabia Saddik & Mohamed Attar Full time

    **Job description** We aim to provide a **unique luxury experience to all of our customers**. To the success of the company’s strategic objectives, acquiring the best talents with relevant experience in the Luxury retail sector to represent our brand in a highly professional manner is so crucial. This role requires you to maintain the luxury environment...

  • Boutique Manager

    2 days ago


    Jeddah, Saudi Arabia Nestle Full time

    Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us. Here’s why we think you should choose us: - Competitive wage + Quarterly and Annual Bonus -...

  • Boutique Manager

    7 days ago


    Jeddah, Saudi Arabia Nestle Full time

    Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us. Here’s why we think you should choose us: - Competitive wage + Quarterly Bonus - Comprehensive...


  • Jeddah, Saudi Arabia Richemont Full time

    Reference Code: 90304**Boutique Manager in Jeddah**: - Richemont- Jeddah, 02, SA- PermanentRichemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage...


  • Jeddah, Saudi Arabia LVMH Full time

    **Poste** Mission: Reporting to the Boutique Manager - Chaumet Jeddah, you will be responsible for assisting her with the overall management of the Boutique, insuring sales performance, profitability, Brand recognition, team development, superior customer service and customer database building and development. Position based in Jeddah...


  • Jeddah, Saudi Arabia Bulgari Full time

    Position **Bulgari MEA is looking for the Store Manager of their brand new boutique in Riyadh. This opportunity is for Saudi talents, complying with the Saudization scheme in place for our industry.** **MISSION** - Actively participate in the development of the organization and the business in the region by building relationship of trust with all...


  • Jeddah, Saudi Arabia Bulgari Full time

    Position **MISSION** - Actively participate in the development of the organization and the business in the region by building relationship of trust with all stakeholders externally and internally (in Dubai HQ and with other boutiques) - Your understanding of our brand positioning and your business acumen will drive the teams to deliver sales and to provide...

  • Coffee Specialist

    5 days ago


    Jeddah, Saudi Arabia Nestle Full time

    Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us. Here’s why we think you should choose us: - Comprehensive total rewards benefits package - Free...

  • Coffee Specialist

    7 months ago


    Jeddah, Saudi Arabia Nestle Operational Services Worldwide SA Full time

    Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us. Here’s why we think you should choose us: - Comprehensive total rewards benefits package - Free...

  • Boutique Manager

    7 months ago


    Jeddah, Saudi Arabia Nestle Operational Services Worldwide SA Full time

    **Reimagine what coffee can be. Reimagine what you can become. Let’s grow together** At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscape for the better. Exceptional customer experience is what we aspire to offer, and we can only do so by caring for one another,...

  • Sales Associate

    7 months ago


    Jeddah, Saudi Arabia Nestle Operational Services Worldwide SA Full time

    Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us. Here’s why we think you should choose us: - Comprehensive total rewards benefits package - Free...


  • Jeddah, Saudi Arabia Bulgari Full time

    Position **Bulgari MEA is looking for the Store Manager of their brand new boutique in Jeddah. This opportunity is for Saudi talents, complying with the Saudization scheme in place for our industry.** **MISSION** - Actively participate in the development of the organization and the business in the region by building relationship of trust with all...

  • Store Manager

    42 seconds ago


    Jeddah, Saudi Arabia CharterHouse Full time

    **Job description**: Charterhouse is working with a prestigious Luxury Beauty and Fragrance Brand, who is looking to hire a dynamic and experienced Store Manager - Luxury Beauty for their newly opened boutique in Jeddah, KSA. **About the role** This is an excellent opportunity to become a part of a globally recognized iconic brand and to be a part of their...

  • Sales Advisor

    1 day ago


    Jeddah, Saudi Arabia Saddik & Mohamed Attar Full time

    **Job description** We aim to provide a unique **luxury experience to all our customers**. Acquiring the very best talents with related experience in the Luxury retail sector who can represent our brand in a highly well-mannered way is so crucial to the success of the company’s strategic objectives. This role requires you to maintain the luxury...

  • Sales Associate

    2 weeks ago


    Jeddah, Saudi Arabia Montblanc Full time

    Reference Code: 82781**Sales Associate - KSA National 1**: - Jeddah, 02, SA- Fixed TermFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship....

  • Sales Associate

    2 weeks ago


    Jeddah, Saudi Arabia Cartier Full time

    Reference Code: 88907**Sales Associate - Temporary Contract 1**: - Jeddah, 02, SA- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90...

  • Hse Engineer

    5 days ago


    Jeddah, Saudi Arabia Saudi Diyar Consultants Full time

    Monitoring and implementing standards of safety in compliance with DIYAR HSE System and Client requirements. - Ensure that site complies with the relevant HSE Legislation. - Actively visit site and implement safety measures-promote/ensure safe work practices - Ensures quality safety observation program is implemented and maintained on each site/project and...

  • Sales Associate

    2 weeks ago


    Jeddah, Saudi Arabia Montblanc North America Full time

    Jeddah, 02, SA- Fixed TermFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is...

  • Sales Associate

    1 day ago


    Jeddah, Saudi Arabia Richemont Full time

    Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the...