CRM Supervisor
4 days ago
**Responsible and accountable for**:
- Responsible of all customers communication channels "PNs, Newsletters, Web pushes, SMS, Whatsapp, etc"
- Define industry and client specific business processes & customise CRM solutions
- Elaborate strategies to maximise customer acquisition and retention.
- Develop, implement and manage retention marketing tactics to deliver increased purchase frequency and value to meet business objectives
- Analyse data from retention marketing campaigns and report performance insights
- Develop overall business operations and awareness campaigns, overseeing performance analysis and updating where necessary.
- Build and manage customised segments according to life cycle stage & engagement level
- Build personalised targeting and content to customers
**Main tasks**:
- Create different types of segments with clear objectives (conversion, engagement, retention, acquisition, etc)
- A/B test different communications, journeys, segments, etc to take decisions based on data
- Build a proper onboarding journey to be able to convert users to customers
- Do plans of all customers acquisition & retention
- Work on users creating & automating users journeys
- Work on all CLV plans, execution, optimization & reporting
- Acquire accurate information and convey this back to the business, which will be subsequently used for improvement of CRM initiatives.
**Requirements**:
- Bachelor’s Degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance,
- 3 - 5 years of experience in CRM marketing in a fast-paced and highly competitive setting.
- Proven experience in basic set-ups and development of e-commerce CRM programs and campaigns
- Strong analytical skills coupled with project management and planning skills.
- Must have a demonstrated ability to work in a fast-paced environment with ease, be self-motivated and proactive, have an insatiable thirst for knowledge, have critical attention to detail
- Be able to prioritize and meet deadlines while working on multiple projects, and have creative problem-solving skills.
-
Sales Supervisor
7 months ago
Riyadh, Saudi Arabia National Blood and Cancer Center Full time**GENERAL DESCRIPTION**: To lead and oversee the sales team at the NBCC Center, ensuring the effective promotion and sale of oncology-related products and services. The Sales Supervisor is responsible for meeting sales targets, mentoring sales representatives, and maintaining high levels of customer satisfaction. **RESPONSIBILITIES**: - Supervise and guide...
-
Field Sales Supervisor
7 months ago
Riyadh, Saudi Arabia Al Safa Pharmaceutical Store Full time**Field Sales Supervisor** **Position Summary** Maximizes revenue and market share in the region by driving sales activity and providing leadership to the field force **Responsibilities & Accountabilities** - Design & Execute Sales force/Customer Engagement strategy, - Leading sales team and coaching team members and - effectively work in the matrix and...
-
Shop Supervisor
3 days ago
Riyadh, Saudi Arabia Chalhoub Group Full time**Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...
-
Shop Supervisor
2 weeks ago
Riyadh, Saudi Arabia Chalhoub Group Full time**Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...
-
Store Supervisor
7 months ago
Riyadh, Saudi Arabia Chalhoub Group Full time**Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...
-
IT Technical Supervisor
7 months ago
Riyadh, Saudi Arabia Antal International Full timeKey Responsibilities: - Spearhead the establishment and integration of critical systems including ERP, CRM, and collaborative office platforms in alignment with local needs. - Deliver comprehensive IT system training and support, troubleshooting complex issues to reinforce system reliability and efficiency. - Assess local IT requirements to ensure compliance...
-
Store Supervisor
5 days ago
Riyadh, Saudi Arabia Chalhoub Group Full time**Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...
-
Tech Sales Support Associate Iii
9 months ago
Riyadh, Saudi Arabia Talent Pal Full timeTechnical Sales Rep is in-charge for inspections, servicing, IMAP reports of all FS contracted outlets. Product training to operators / supervisors if necessary. Technical Sales Rep is in-charge for inspections, servicing, repairs and creating reports of equipment under his/her budget. Handling data management software in regards to machine/dispenser status...
-
Store Supervisor
7 months ago
Riyadh, Saudi Arabia Chalhoub Group Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Admin Assistant
1 week ago
Riyadh, Saudi Arabia Kone Full timeCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and...
-
Universe Specialist
5 days ago
Riyadh, Saudi Arabia Quest Search and Selection Full timeRef: JO-2302-110688 | Negotiable | Location:Riyadh, Saudi Arabia | Added:06/03/23 Title: Universe Specialist Location: Riyadh, KSA. Experience: 3-5 years **Responsibilities**: - Supervise a team of customer service representatives and ensure they meet performance targets. - Monitor customer service calls and provide coaching and feedback to team...
-
Customer Service Manager
6 months ago
Riyadh, Saudi Arabia Rawaj - Human Capital Management Full time**About Our Client**: One of Saudi leading companies in the construction and finishing industries by manufacturing high quality national products that meet international standards. It strives to supply and sell a variety of products that cater to local and regional markets at competitive prices. **What you will do**: - Setting clear performance goals and...
-
Assistant Store Manager
2 weeks ago
Riyadh, Saudi Arabia Chloé Full timeReference Code: 70176 **Assistant Store Manager**: Riyadh, 01, SA Permanent The Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women’s bodies from the stiffly formal fashion of the time through a luxury ready-to-wear offering. For almost 70 years, Chloé has been inspiring femininity by designing...
-
Brand Marketing Manager
6 months ago
Riyadh, Saudi Arabia Rawaj - Human Capital Management Full timeOur valued client is the largest home improvement retailer in Saudi Arabia, with over 1.5 million square feet of retail space, 45,000 items, and a portfolio of renowned brands. They are also the world's largest distributor of Ace hardware products, showcasing their industry leadership. Leverage your abilities and join the dynamic team of a leading company...
-
Gis-installation & Service Supervisor - Siemens
7 months ago
Riyadh, Saudi Arabia Siemens Energy Full time**LET’S TALK ABOUT YOU!** **Your Profile** - Diploma holder from an electrical discipline - At least 5 years’ experience in construction sites - Ability to communicate effectively both orally and in writing, strong networking, negotiating, and influencing skills. - Excellent command of English - Able to prioritize tasks and to manage workloads in an...
-
Sales Account Manager
7 months ago
Riyadh, Saudi Arabia Gulf Business Solutions Full timeCompany Description Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...
-
Department Manager
2 weeks ago
Riyadh, Saudi Arabia LVMH Full time**Poste** The Department Manager works close to the Store Manager in order to support the Store' organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and general day-by-day...
-
Assistant Store Manager
7 months ago
Riyadh, Saudi Arabia Chalhoub Group Full time**Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...
-
Key Account Manager
7 months ago
Riyadh, Saudi Arabia Kone Full timeCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing._ - It's...
-
Junior Tv Producer
7 months ago
Riyadh, Saudi Arabia VML Full time**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...