Inside Sales Representative

3 days ago


جدة, Saudi Arabia Sealy Mattress Middle East Full time

Sealy Mattress Middle East, a leading provider of innovative sleep solutions, is looking for an enthusiastic Inside Sales Representative to join our team. With our commitment to delivering the best-quality sleep products since 1990, your role will be pivotal in enhancing our customers' experience and driving our sales growth. As an Inside Sales Representative, you will work closely with our external sales team and customers to generate quotes, process orders, and ensure seamless communication throughout the sales process. Your strong customer service orientation and sales skills will help us maintain our reputation as a premier provider of Sealy mattresses and related products in the MENA region.

**Responsibilities**:

- Generate quotes and process orders accurately and efficiently in line with company policies.
- Follow up with potential and existing customers to offer solutions and increase sales opportunities.
- Collaborate with the external sales team to support them in meeting their sales targets.
- Maintain accurate records of customer interactions and sales data in the CRM system.
- Assist in resolving customer issues and escalating when necessary to ensure satisfaction.
- Stay up-to-date with product knowledge and industry trends to better serve customers.

**Requirements**:

- Proven 3 years experience in inside sales or customer service, preferably in the retail or bedding industry.
- Excellent verbal and written communication skills in both Arabic and English.
- Strong organizational skills with the ability to multitask and manage priorities effectively.
- A customer-focused mindset, with a passion for helping clients find the right solutions.
- Proficiency in using CRM software and other sales tools.
- Ability to work collaboratively within a team and support external sales representatives.
- Attention to detail and accuracy in processing sales orders and data entry
- Male.
- At least 25 years of age
- Saudi or Egyptian

**Benefits**
- Private Health Insurance
- Training & Development
- Performance Bonus



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