Rwjed- Guest Service Coordinator

4 months ago

جدة, Saudi Arabia Rosewood Hotel Group Full time

**General Information**:

- Country/Region- Saudi Arabia- Province/City- Jeddah- Location- Rosewood Jeddah- Department- Rooms - Heart of House- Job Type- Full-time Permanent- Is responsible for handling incoming and outgoing telephone calls for guests and staff.
- Acts promptly and professionally on guest needs
- Ensures the privacy of our guests and families as well as respect culture and sense of place
- Build friendly relationship with colleagues in all areas
- Is familiar with all emergency procedures as Switchboard is a main communication point in case of emergency. Is also familiar with the use of the fire panel
- Takes note of information, updates, and instruction by the guest service Supervisor.

**About Us**:

- Rosewood Jeddah is situated in the heart of Jeddah’s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel’s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel’s name is inspired by the traditional culture and architecture of the city of Jeddah. The city’s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers’ voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel’s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.

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