Agent-guest Relations

3 months ago

جدة, Saudi Arabia Marriott International, Inc Full time

**Job Number** 24155535
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Agent-guest Relations

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24162201 **Job Category** Rooms & Guest Services Operations **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information...

  • Guest Relations Agent

    3 weeks ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information**Must be a Saudi national (by law) **Job Number**23201458 **Job Category**Rooms & Guest Services Operations **Location**The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Welcome to our family** - **Must be a Saudi...

  • Guest Relations Hostess

    2 months ago

    جدة, Saudi Arabia DA Hospitality Full time

    The Guest Relations Host plays a crucial role in providing exceptional customer service to our guests. This position involves welcoming guests, addressing their inquiries and needs, and ensuring a memorable experience. **Responsibilities** - ** Guest Welcome**: Greet guests warmly upon arrival, providing a friendly and inviting atmosphere. - ** Information...

  • Reception Agent

    3 months ago

    جدة, Saudi Arabia AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Guest Relation Supervisor

    3 months ago

    جدة, Saudi Arabia MOVENPICK Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relation Manager

    1 month ago

    جدة, Saudi Arabia RIXOS Full time

    **Company Description** Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled...

  • Reservations Agent

    3 weeks ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24187968 **Job Category**Reservations **Location**The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Assistant Guest Relations Manager

    3 weeks ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24096615 **Job Category**Rooms & Guest Services Operations **Location**The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

  • Guest Relations Manager

    3 weeks ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24160995 **Job Category**Rooms & Guest Services Operations **Location**The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of...

  • Guest Relations Manager

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24160995 **Job Category** Rooms & Guest Services Operations **Location** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of...

  • Purchasing Agent

    3 months ago

    جدة, Saudi Arabia MOVENPICK Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Mgr-guest Relations

    3 weeks ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24160995 **Job Category**Rooms & Guest Services Operations **Location**The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International, fırsat eşitliği sunan bir işverendir. İstihdam...

  • Mgr-guest Relations

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **İş Numarası** 24160995 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Management - Marriott International, fırsat eşitliği sunan...

  • Mgr-guest Relations

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** 24160995 **التصنيفات** Rooms & Guest Services Operations **الموقع** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...

  • Mgr-guest Relations

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Stellenangebotsnummer** 24160995 **Tätigkeitskategorie** Rooms & Guest Services Operations **Standort** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Management - Marriott tritt als Arbeitgeber für Chancengleichheit ein....

  • Mgr-guest Relations

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **N. Posizione** 24160995 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Management - Marriott International applica una politica di pari...

  • Mgr-guest Relations

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24160995 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International souscrit au principe de l’égalité...

  • Mgr-guest Relations

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **职位编号** 24160995 **工作类别** Rooms & Guest Services Operations **地点** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia 在地图中查看 **编制** Full-Time **远程申请?** N **重新安置？** N **职位类型** Management -...

  • Mgr-guest Relations

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **職務編號** 24160995 **工作類別** Rooms & Guest Services Operations **地點** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia 在地圖中查看 **工作編制** Full-Time **身處外地？** N **願意海外赴任？** N **職位類型 管理** Management - Marriott International...

  • Mgr-guest Relations

    3 weeks ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24096615 **Job Category**Rooms & Guest Services Operations **Location**The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613 **Schedule**Full Time **Located Remotely?**N **Position Type**...