Professional Services Dedicated Engineer- Soar

2 weeks ago

Riyadh, Saudi Arabia Fortinet Full time

**Role location: ON-SITE (customer premises) in Riyadh, Saudi Arabia**

The SOAR Professional Services Consultant works with clients and partners onsite on engagements of medium-to-high complexity. He/she may be working in on multiple engagements, or be dedicated to one particular customer or project for a specific duration.

He/she focuses on SOAR deployments and integration projects. Experience in the security arena - such as SOAR/SIEM implementations, software development, security operation center, or security analyst groups - would be a strong advantage.

Development work - such as connectors/plug-ins or playbooks creation - is required as part of integration and customization activities. A good understanding of programming concepts and tools, and being proficient in Python scripting language is a must.

Besides the technical skills and experience mentioned above, the position requires a team player with very good written and verbal communication skills who follows a structured approach for scoping, designing, developing, validating, and implementing a solution.

Experience in cybersecurity product development or integration with other vendor solutions (e.g. Splunk, Demisto,QRadar) would be a plus.

**Responsibilities**:
The Professional Services Consultant:

- Develops a clear overall understanding of the customer engagement; namely the objectives, project scope, business, and technical requirements, as well as DevOps customization requirements.
- Participates in design or scoping meetings and provides input related to the development of statements of work based on accurate analysis of customers' requirements.
- Drives and takes an active role in the various phases of a typical project delivery (e.g. design, development, testing and validation, implementation, and customization).
- Develops project-related documents (e.g. architecture document, operations guides)
- Assists customers through the rollout of the proposed solution.
- Performs knowledge transfer sessions for customers’ staff.
- Completes and submits internal required administrative tasks (e.g. timesheets, project reports).
- Continuously works on developing knowledge and skills to remain proficient with the relevant skills required for SOAR and DevOps activities (e.g. language, framework, standards), Fortinet security solutions, technologies,, products and services.

**Requirements**:
**General**
- Development skills and experience following industry-standard development methodologies.
- Experience in Customer-facing roles.
- Very good presentation and technical documentation skills.
- Ability to adapt seamlessly to shifting priorities, demands, and timelines. Flexible working hours.
- Positive customer service attitude with very good soft skills.
- Strong commitment and self-driven individual.
- Ability to work independently and to collaborate with cross-functional teams.
- Ability and desire to learn new languages and technologies.
- Proficient in exploring, and integrating new technologies, programming languages, or frameworks.
- Working understanding of common network topologies and hardware such as firewalls, load balancers.
- Fundamental knowledge of HTTP, SQL, IP/TCP/UDP, SSL, DNS, and other common Internet protocols.
- Fundamental knowledge of security threats (e.g. phishing, MITM, SQL Injection, DoS, CVE).
- Hands-on experience in building, administering, and maintaining servers.
- Travel (up to 25%).

**Programming and Scripting**
- Strong experience in software programming and development, including scripting.
Strongly recommended: Python, Java, PHP, Bash.
- Experience in API integration, HTTP protocol, mail systems (SMTP or Exchange), and Linux systems.
- Experience in industry-standard common continuous integration/automation tools and frameworks. E.g. Ansible, Terraform, YML, Jinja, GitLab, Jenkins, or Buddy.
- Development of projects related to network/infrastructure and automation (e.g. ZTP, mass roll-out).
- Experience with at least one major Cloud infrastructure (AWS, Azure, GCP, Openstack).

**Optional**

The following experience would be desired or seen as a plus:

- Incident response, intrusion prevention experience as part of a SOC or security analyst team.
- Familiar with security elements such as IDS/IPS, EDR, SIEM or SOAR systems.
- Exposure to Fortinet products.
- Understanding of security and compliance requirements such as NIST or ISO2701/2702.

**Education**
- Bachelor's Degree in technical or management discipline and/or equivalent extensive work-related experience.

LI-Hybrid

  • Professional Services Dedicated Engineer- Soar

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Fortinet Full time

    Role location: ON-SITE (customer premises) in Riyadh, Saudi ArabiaThe SOAR Professional Services Consultant works with clients and partners onsite on engagements of medium-to-high complexity. He/she may be working in on multiple engagements, or be dedicated to one particular customer or project for a specific duration.He/she focuses on SOAR deployments and...

  • Sales Engineer, Managed Services

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia TrendMicro Full time

    Sales Engineer, Managed Services page is loaded Sales Engineer, Managed Services Apply locations Riyadh time type Full time posted on Posted Yesterday job requisition id R When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.ABOUT TREND MICRO Trend Micro, a...

  • Cybersecurity Operations Manager

    2 months ago

    Riyadh, Saudi Arabia Professional Recruitment Full time

    **Responsibilities** - Developing a cybersecurity operations strategy and aligning it with cybersecurity strategies - Supervising the tasks and responsibilities carried out by the cybersecurity operations team and evaluating performance. - Develop, build and implement cyber incident response plans and ensure effective response to cyber security incidents -...

  • Cybersecurity Operations Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Professional Recruitment Full time

    Responsibilities Developing a cybersecurity operations strategy and aligning it with cybersecurity strategies Supervising the tasks and responsibilities carried out by the cybersecurity operations team and evaluating performance. Develop, build and implement cyber incident response plans and ensure effective response to cyber security incidents Managing...

  • Professional Services

    4 weeks ago

    Riyadh, Saudi Arabia Ingram Micro Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! **Job Description**: - Job Description - About us_ - Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world._ - Ingram Micro's global...

  • Professional Services

    3 weeks ago

    Riyadh, Saudi Arabia Ingram Micro Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! **Job Description**: - About us_ - Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world._ - Ingram Micro's global infrastructure and deep...

  • Regional Professional Services Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    Professional services within Fortinet, is an integral part of the Customer Success as a result the managerwill collaborate effectively with peers to grow services and customer satisfaction. The regional Manageris responsible for Professional Services within their geographical region from a delivery and qualityperspective.The manager is responsible for...

  • Professional Services

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ingram Micro Full time

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description: Job Description About us_ Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world._ Ingram Micro's global infrastructure and...

  • Professional Services

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ingram Micro Inc. Full time

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description: Job Description About us Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.Ingram Micro's global infrastructure and deep...

  • Sales Engineer, Managed Services

    2 weeks ago

    Riyadh, Saudi Arabia Trend Micro Full time

    When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. ABOUT TREND MICRO Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous...

  • Regional Professional Services Manager

    2 months ago

    Riyadh, Saudi Arabia Talent Pal Full time

    Professional services within Fortinet, is an integral part of the Customer Success as a result the manager will collaborate effectively with peers to grow services and customer satisfaction. The regional Manager is responsible for Professional Services within their geographical region from a delivery and quality perspective. The manager is responsible for...

  • Waiter/waitress (Ft)

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Parisima Talent Full time

    Career OpportunityThe deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.About Four Seasons Hotel Riyadh:Call one of Saudi Arabia's most prestigious addresses...

  • Presales Consultant

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia People Professional Employers Pvt Ltd Full time

    Proved experience in managing multi-talent and large teams with a show case of building the operation model, services delivery and managing processes, and managed service (either on Infrastructure, development, or human resources) in an addition to suitable knowledge of managing tools (EPM, Remedy, Or equivalent management and tracking tools)Sold technical...

  • Presales Consultant

    2 months ago

    Riyadh, Saudi Arabia People Professional Employers Pvt Ltd Full time

    Proved experience in managing multi-talent and large teams with a show case of building the operation model, services delivery and managing processes, and managed service (either on Infrastructure, development, or human resources) in an addition to suitable knowledge of managing tools (EPM, Remedy, Or equivalent management and tracking tools)Sold technical...

  • Regional Professional Services Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Fortinet Full time

    Professional services within Fortinet, is an integral part of the Customer Success as a result the managerwill collaborate effectively with peers to grow services and customer satisfaction. The regional Manageris responsible for Professional Services within their geographical region from a delivery and qualityperspective.The manager is responsible for...

  • Sales Engineer, Managed Services

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Trend Micro Full time

    When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.ABOUT TREND MICROTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous...

  • Regional Professional Services Manager

    2 months ago

    Riyadh, Saudi Arabia Fortinet Full time

    Professional services within Fortinet, is an integral part of the Customer Success as a result the manager will collaborate effectively with peers to grow services and customer satisfaction. The regional Manager is responsible for Professional Services within their geographical region from a delivery and quality perspective. The manager is responsible for...

  • Site Engineer

    3 months ago

    Riyadh, Saudi Arabia Professional Recruitment Full time

    **Responsibilities**: - Organizing materials and ensuring sites are safe and clean. - Preparing cost estimates and ensuring appropriate materials and tools are available. - Providing technical advice and suggestions for improvement on projects. - Diagnosing and troubleshooting equipment as required. - Negotiating with suppliers and vendors to ensure the...

  • Customer Service Field Engineer Mr

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Siemens Mobility Full time

    Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities...

  • Professional Services Consultant

    3 weeks ago

    Riyadh, Saudi Arabia NCR Atleos Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Title Professional Services...