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Aftermarket Sales Engineer

9 months ago

Hofuf, Saudi Arabia Khayira Holding Company Full time

Job Summary:
We are seeking a highly motivated Aftermarket Sales Engineer to join our team. In this role, you will be responsible for generating and maintaining sales for our aftermarket products and services. You will work closely with customers to understand their needs and provide technical support that meets their requirements.

Key Responsibilities:

- Regularly visit all the customers in the region and present our aftersales services as the authorized distributor in Saudi Arabia.
- Prepare AMT quotations, present them to the customers, and negotiate closing deals.
- Track the provided quotes to customers and ensure they are turned into orders. Monitor the delivery of parts and services to guarantee they are fulfilled as promised.
- Oversee the payment process to ensure timely receipt of funds. Document the completed services in both the supplier's and agent's systems for accurate record-keeping.
- Engage with existing and potential customers to promote and sell aftermarket products and services.
- Develop strong relationships with customers to understand their needs and requirements.
- Provide technical support and guidance to customers, addressing any concerns or issues.
- Collaborate closely with the technical team for accurate solution development and implementation.
- Explore new initiatives and implement them to increase the sales of spare parts.
- Provide regular reports and feedback to management on sales performance, and customer feedback for strategic planning.

**Requirements**:
Qualifications:

- Bachelor's degree in Engineering or related field.
- Proven experience in aftermarket sales, preferably in the industrial sector.
- Strong technical knowledge of relevant products and services.
- Excellent communication and interpersonal skills.
- Ability to build and maintain customer relationships.
- Self-motivated with a results-oriented mindset.
- Proficient in CRM software and Microsoft Office Suite.

**Skills**:

- Strong sales and negotiation skills.
- Ability to understand customer needs and provide technical support.
- Customer-focused with a proactive approach.
- Ability to work independently and as part of a team.