Bid Analyst

Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".
Your Opportunity
We are looking for a Bid Analyst to provide professional and high-quality bid production and coordination across a range of bids, proposals and projects within Serco Middle East. The Bid Analyst is responsible for leading the production of high-quality written bid submissions (from prequalification documents to the final bid submission) which sell themselves to the Client and ultimately increase Serco’s opportunity to win new business.
Key Accountabilities
Bid Management and Co-ordination Activities
To provide high-quality support to bids of varying scale and complexity.
To assist in the creation, implementation, and management a project plan to deliver bid requirements on time and on budget.
To facilitate the day-to-day running of the bidding process through the provision of timely and effective administrative support.
To support the Bid Management function in ensuring that appropriate governance is followed - including the tracking of governance timelines and the accurate storage of related governance files.
To regularly manage and update any portal systems (where relevant); ensuring effective version control of all documentation and maintaining status of Serco’s portal credentials.
To format and compile bid documents and ensure relevant outputs are created and collated.
To support the team with bid production, including management of printing, graphics production and final checking of bid submissions.
To support the collation of bid collateral and input into knowledge management libraries as required.
To ensure that all proposals are formatted and comply with company brand guidelines, customer requirements and follow internal quality guidelines.
To provide high quality writing services to bids of various scale and complexity, across all of Serco Middle East business sectors
To support the bid team in the creation of storyboards and to ensure that these are adhered to throughout bid creation
Specific Requirements
Educated to a Bachelor’s Degree level, ideally in Engineering or similar field.
Desireable to have 1 year experience in a similar role - project support, bid support or analyst.
Fluent in written and verbal Arabic and English languages.
Supporting the delivery of projects to required timelines / deadlines.
Coordinating individual tasks and supporting the management of bid teams.
Solving problems and issues successfully.
Working in cross-functional and widely dispersed teams
Supporting standard bidding processes and project timelines.
Highly proficient in the use of Microsoft Office software (with MS Project, SharePoint and Visio advantageous) and effective use of search engines
Understanding of working with the Adobe suite of software including InDesign, Illustrator and Photoshop.
Demonstrable ability to conduct research across multiple mediums to source information to support bids, opportunities, and other tasks (as required).
What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgro