Credit Controller
4 weeks ago
**Senior Credit Control Manager**
**Job Introduction**
**Job Title: Credit Controller**
**Location: Riyadh, Saudi Arabia**
**Salary**:
**Hours: Full time, (Firday Off Day)**
**Life at Durar Masagh Group**:
People are at the very heart of DM, and we want to make life better for them. As a Senior Credit Controller, you’ll grow and develop in an exciting business that puts people at the Centre of everything we do.
**Reporting to the CEO your role will include**:
The role of **Credit Controller** is to ensure all debt is collected in line with our credit terms; resolve all customer queries in a timely manner; advise concern managers and Finance Departments if service should be put on stop; follow debt collection procedures for overdue accounts.
You will be required to provide accurate and efficient support for the Management, assist with credit control queries and ledger reporting. The Credit Control Manager will also be responsible for all aspects of sales ledger and credit control duties for a given group of accounts. This is to be done following the Company’s Credit Control Procedures.
The success of this role will be measured by;
- Reduction in Overdue debt
- Controlling the Credit Sales and maintain AR days below 60 Days
- Streamlining processes
- Improve debt reporting
- Build relationships with key stakeholders
(Detail some of the softer skill deliverables)
i.e. The role will also build key internal and external customer relationships and have an extensive knowledge of current market conditions and trends.
The role is regional based and includes national travel.
**Responsibilities**:
- Covering and assisting the CEO when needed and Finance Department, Sales & Marketing teams.
- Resolving queries in a timely manner
- Providing assistance in monitoring the Teams progress and aged debt
- Accounts are chased in a timely and regular manner.
- Ensuring payments are chased for all debts over 30 days
- Advise clients and Branch Manager of suspension of service.
- To reconcile accounts when necessary
- Liaise with branch on queries raised and resolved in a timely manner
- To escalate up to line manager where necessary on an account
- Creating new accounts in Access & correcting templates for pay run
- General credit control and ad hoc duties
**General Responsibilities**:
- Occasionally support with the day-to-day responsibilities of the team when required
- Be a champion for internal customer service
- Do any other reasonable things the business requires
**Key Factors to success**:
- Intermediate Excel Skills
- Excellent customer service skills
- Over 2 years Credit Control experience
- Health care experience preferred but not essential
- Good communication skills both written and oral
- Work accurately within agreed timescales
- Demonstrate high degree of confidentiality
**Skills and qualifications we're looking for**:
- Excellent literacy and numeracy skills
- Ideally studying for professional credit control qualification
- A degree from a recognized university preferred but not necessary
- Team player
- Should be committed to assisting the CEO, queries and credit control
- Understand the need for confidentiality
- Ability to communicate effectively with clients and concern managers
- Computer literate
- Ability to work on own initiative - self-starter, must be able to priorities tasks and manage time
- Possess excellent administration skills
- Have a positive can do attitude
- A commitment to equal opportunities and diversity
- Symmetry between personal and organizational values
**What we offer**:
- A competitive salary
- 21 days annual leave
- Cycle to Work scheme for our Head Office, Regional and Branch staff
- Long Service Awards
- Supportive working environment with ongoing learning and development opportunities.
- A friendly, agile and flexible working culture.
If you are as passionate about quality as we are and want a role where your skills will make a real difference, please feel free to apply.
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
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