Director of Operations
4 weeks ago
**Position Summary**:
**Duties & Responsibilities**:
- Oversees the business and operational functions of the KSA office and Regional Headquarters (RHQ)
- Collaborates with the Regional Managing Shareholder, Chief Operating Officer, Chief Talent Officer and Chief Financial Officers to ensure sound business practices, facilitative management, and a collaborative and high-performance culture
- Partners with the Chief Talent Officer to attract, retain, and develop attorneys and professional staff. Ensures compliance with local labor laws and firm policies
- Continually reviews staffing levels to maintain effective staffing ratios and utilization
- Coordinates with the Professional Development team to implement training and development programs to enhance attorney and staff skills and career growth
- Provides strategic and operational leadership for the KSA administrative teams. Coordinates with global administrative leadership (Operations, Finance, Revenue Management, Talent Services, Recruiting, Marketing, Technology) to provide the highest levels of client service and troubleshoot day to day issues
- Routinely prepares officewide communications and policies, monitors adherence, and consistently and practically enforces compliance with local and firm policies and procedures
- Oversees the accounting/finance/revenue management functions of the office. Develops and manages office budget and monitors financial performance
- Assists the Regional Managing Shareholder with facilitation of the annual attorney review and compensation process. Directs the annual staff review and compensation process
- Assists with integrating new attorneys and staff into the firm, including lateral Shareholders. Coordinates with departing attorneys and firm administrative teams on exit procedures and protocols
- Manages office facilities, including maintenance, security and space planning. Oversees expansion and renovation efforts
- Liaises with various KSA ministries such as foreign affairs, economy, technology, human resources and education
**Skills & Competencies**:
- Business acumen must include uncompromising integrity, sound leadership experience, and the ability to effectively manage change
- Willingness and ability to adapt leadership, management and communication styles based on the situation, audience, and cultural needs
- Highly organized with strong attention to detail
- Superb interpersonal and communication skills (verbal and written) and polished professional demeanor and presentation
- Takes initiative and uses good judgment; excellent listening and follow-up skills
- Analytical with strong problem-solving and decision-making skills
- Proven success in collaborating, influencing and communicating effectively with senior leadership and staff, including presenting ideas in a clear, succinct manner
- Highly motivated with the ability to manage multiple priorities, deliver on-time work product, and move projects along with mínimal prompts
- Ability to adapt to a fast-paced, high-pressure environment to achieve business goals and objectives
- Handle confidential information with discretion
**Qualifications & Prior Experience**:
- Bachelor’s degree in business, organization development, human resources, or related field required
- Minimum of 10 years of experience in a management or leadership position in a professional services organization
- Experience in liaising with various UAE ministries is essential
- Comprehensive business experience in human resources, accounting, finance, marketing, technology, and facilities management
- Proficiency with Windows-based software and Microsoft Office Suite, including Word, Excel, and Outlook
- Fluency in English and Arabic required
Pay: ﷼40,000.00 - ﷼55,000.00 per month
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