Catering and Events Operation Manager

2 weeks ago

Hofuf, Saudi Arabia SPHC Full time

What’s on the menu for your next career move? As our new Catering and events operation manager you could be leading the charge to ensure our guests enjoy a truly memorable experience in their important events.

.Supervises the function of the banqueting & outside catering in terms of service standards, colleagues, abilities, sales and costs, in order to ensure maximum departmental profit is achieved

2. Controls and analyzes, on an on-going basis the following:

- Highest level of service standards and Guest satisfaction
- HACCP & FLS standards

3. Oversees the preparation, presentation and service of Banquet & Outside Catering

4. Conducts, under the guidance of the Food & Beverage in-charge, functions such as hiring of colleagues, departmental orientation, on the job performance appraisals and coaching, always ensuring appropriate staffing and productivity

5. Develops formal training plans and conducts on-the-job training sessions for banqueting & outside Catering Colleagues

6. Supervises and coordinates, in liaison with the Food & Beverage in-charge and Executive Chef, the pricing of Banquet & Outside Catering menus, beverage and wine lists, by taking into consideration factors such as follows:

- Local requirements & Markets needs, Merchandising and promotion
- Competition analysis, Trends and Recipes
- Potential Food Costs and Availability of Food & Beverage products

7. Coordinates with the Purchasing Manager for special purchases requirements relating to the banqueting & OSC and attend to the Food & Beverage departmental meetings and BEO meetings

8. Establishes and maintains a record system to include, but not limited to the following
- Files on all previous functions and Banquet reservation book
- Customer contact file and Sales solicitation program
- Room utilization, Menu file and Promotion file
- Activities file and casual’s files

9. Solicits and follows-up on business referrals and potential sales leads

10. Assists the Food & Beverage In-charge with the following:

- Day to day operation
- Pre-meal briefings
- Inspection checklists
- Follow up on present and past functions
- Departmental reports
- Forecast
- Other reports as required such as HACCP - FLS - Cover report - Payroll - Accident report & Operating equipment inventory

11. Performs related duties and special projects as assigned

12. Monitors the productivity levels of each banquet & outside catering service colleagues and extends assistance to anyone requiring guidance during functions

**What we need from you**:

- Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
- Experience as Banquet Manager / Assistant Banquet Manager in a high volume hotel with highest levels of service is preferred
- A minimum of 3 years of experience working in a 5-star hotel environment, including 2-3 years in Food and Beverage
- International work experience: preferably Middle East
- Familiar with restaurant point of sales and cashiering procedures
- Knowledge of Banquet service procedures and standards
- Arabic proficiency is preferable.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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