Practice Lead

7 days ago

Riyadh, Saudi Arabia Gulf Business Solutions Full time

**Company Description**
Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to end-to-end digital transformation solutions. GBS enables organizations and businesses in their journey to a digitalized business environment with cutting edge Information and Technology Solutions. We source and select only the most advanced products and solutions through the many strategic partnership we’ve developed over the years with some of the world’s leading technology companies. GBS represents GCG-Enterprise Solutions and CNS Middle East, operating as an umbrella company for both brands in KSA.

**Job Description** Job Purpose**
- Responsible for achieving allocated sales targets and market share in order to meet the division’s overall objectives.
- Creating and developing business relationships with clients in order to maximize customer satisfaction levels.
- Utilizing company resources efficiently in order to maximize profits.

**Responsibilities**:
**Sales Strategy**
- Achieve sales targets for self (if any) and the team in order to ensure that the division targets are achieved.
- Understanding the economic structure of an industry and then identifying segments within a market; Identifying a target market.
- Identifying the best customers in place and developing a strategy accordingly.
- Understanding competitors and their products.
- Establishing environmental scanning mechanisms to detect opportunities and threats.
- Coordinating the sales function with other parts of the promotional mix, such as advertising, sales promotion, public relations, and publicity.
- Creating a sustainable competitive advantage.
- Understanding where brands should be in the future and providing an empirical basis to write marketing plans regularly to help get there.

**Reporting & Forecasting**
- Report sales forecasts and business updates to the immediate supervisor to make sure that the senior sales. team is fully informed and able to take timely business decisions especially with regards to the gap between actual and projected sales.
- Present sales, revenue and expenses reports and realistic forecasts to the management team.
- Identify emerging markets and market shifts while being fully aware of new products and competition status.

**Team Management**
- Manage and coach sales staff to ensure high performance and motivation to achieve division targets.

**Internal & External Relationships**
- Support the finance division in order to ensure healthy and timely collections (cash flow).
- Coordinate with logistics and service department to ensure timely delivery and installation in line with the customer’s requirements.
- Maintain relationships with clients by constantly being in touch with them to understand their requirements and manage their expectations.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

**Qualifications** Educational Qualification Requirements**:

- Bachelor’s Degree in a Computer related degree from a recognised University or Institution

**Skills & Professional Requirements**:

- Proficient in Microsoft Office
- Knowledge or previous experience with CRM tools would be advantageous

**Experience Requirements**:

- Successful previous experience of 7-8 years as a sales representative or sales manager, consistently meeting or exceeding targets.
- Committed to continuous education through workshops, seminars, and conferences.

**Attributes and Behaviours**:

- Proven ability to drive the sales process from plan to close.
- Strong business sense and industry expertise.
- Excellent mentoring, coaching and people management skills.

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