Store Supervisor

7 months ago

Riyadh, Saudi Arabia Chalhoub Group Full time

**Who we **are**

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

**What you'll be doing**

At Chalhoub, creativity is a team effort Working as a Store Supervisor you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.

**Key Responsibilities**:

- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
- Define, execute and monitor the store action plan to achieve sales targets and KPIs.
- Manage the customer database to build strong relationship with customers and create future potential selling opportunities
- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
- Think hybrid by leveraging all type of point of sales online and offline.
- Team Leadership and Development
- Provide a clear vision to the team about the business and store’s vision and key directions
- Identify, recruit, develop and retain strong talents
- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
- Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth.
- Ensure performance improvement plans are discussed and documented in a transparent manner.

**Customer Experience**
- Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
- Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them

**Operational Excellence**
- Ensure all sales and operational policies and procedures are followed and maintained in the store.
- Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
- Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
- Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand’s VM guidelines.
- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
- Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours

**What you'll need to succeed**

Previous experience as a store manager or relevant position

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

**We Invite All Applicants to Apply**

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

  • Retail Store Supervisor

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia RecruitMe Plus Full time

    Company Overview: RecruitMe Plus is a leading recruitment agency with a strong presence in the Middle East.About the Job: We are seeking an experienced Retail Store Supervisor to join our team in Riyadh, KSA. The successful candidate will be responsible for overseeing store operations, managing staff, and ensuring excellent customer service.Job Summary: As a...

  • Store Supervisor

    7 months ago

    Riyadh, Saudi Arabia Naya Jobs Full time

    SAUDI ARABIA HIRING = FREE RECRUITMENT + VISA +TICKET We are a licensed recruitment agency from India. We are hiring for multiple positions SUPERVISORS AND DEPARMENT INCHARGE Supervisor / Department incharge is a professional who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. Their duties...

  • Store Supervisor

    7 months ago

    Riyadh, Saudi Arabia Chalhoub Group Full time

    **Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...

  • Store Supervisor

    6 months ago

    Riyadh, Saudi Arabia Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Supervisor, Medical Stores

    6 months ago

    Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Supervises daily activity of staff and ensures work quality and functions of the medical stores are according to the policies and procedures and in-line with the international medical stores standards. **Essential Responsibilities and Duties**: 1.Supervises and directs daily activities of the, Medical Stores staff. Establishes schedules, checks work in...

  • Store Supervisor

    6 months ago

    Riyadh, Saudi Arabia Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Store Supervisor

    6 months ago

    Riyadh, Saudi Arabia Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Field Sales Supervisor

    6 months ago

    Riyadh, Saudi Arabia Al Safa Pharmaceutical Store Full time

    **Field Sales Supervisor** **Position Summary** Maximizes revenue and market share in the region by driving sales activity and providing leadership to the field force **Responsibilities & Accountabilities** - Design & Execute Sales force/Customer Engagement strategy, - Leading sales team and coaching team members and - effectively work in the matrix and...

  • Assistant Store Manager

    7 months ago

    Riyadh, Saudi Arabia Chalhoub Group Full time

    **Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...

  • Xiaomi Retail Store Manager

    6 months ago

    Riyadh, Saudi Arabia BRISTOL FONS AL-ARABIA Full time

    **Responsibilities**: - Develop and implement sales plans to ensure the achievement of store sales targets. - Manage the team on a daily basis, including employee training, assessment, and motivation. - Supervise and guide the sales team to ensure they provide high-quality customer service, meeting or exceeding sales targets. - Analyze the market and...

  • Assistant Store Manager

    6 months ago

    Riyadh, Saudi Arabia Qureos Inc Full time

    **Job title**: Assistant Store Manager **Location**: Riyadh, Saudi Arabia **Nationality**:Saudi **Years of experience**:0 -1 years **Industries**:Retail **Education**:Bachelor's degree in Marketing **Qualification summary**: Proven experience as a Assistant Store Manager/Store Manager in a similar industry. Strong organizational and decision-making...

  • Store Assistant Manager

    7 months ago

    Riyadh, Saudi Arabia Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Housekeeping Supervisor

    8 months ago

    Riyadh, Saudi Arabia Hilton Full time

    Housekeeping Supervisor Housekeeping Supervisor **What will I be doing?** As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: - Allocate work duties to Team Members -...

  • Stock Assurance Supervisor

    7 months ago

    Riyadh, Saudi Arabia GMG Full time

    **About GMG** **Gulf Marketing Group** is one of the Middle East’s leading, family-owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education,...

  • Shop Supervisor

    6 months ago

    Riyadh, Saudi Arabia Al-Ghazzawi Group of Companies Full time

    Basic Function & General Purpose: The Supervisor is an entry-level management team member designed for individuals to begin expanding their work knowledge and supervisory responsibilities. The Supervisor will lead the day-to-day foodservice operation with emphasis on team member and guest satisfaction. They will provide leadership, support, motivation, and...

  • Restaurant Supervisor

    6 months ago

    Riyadh, Saudi Arabia Lastick Group Full time

    The Role We are looking for Restaurant Supervisor for a fine dining restaurant in Saudi Arabia. The Restaurant Supervisor is the person in charge of the Restaurant. Maintains complete control of the all operation at all times. Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs,...

  • Housekeeping Floor Supervisor

    8 months ago

    Riyadh, Saudi Arabia Hilton Full time

    Housekeeping Floor Supervisor / Accommodation Supervisor Housekeeping Floor Supervisor **What will I be doing?** As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest...

  • Housekeeping Supervisor

    8 months ago

    Riyadh, Saudi Arabia Hilton Full time

    Housekeeping Supervisor / Pre - Opening Housekeeping Supervisor **What will I be doing?** As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: - Allocate work duties to...

  • Regional Trade Marketing Supervisor

    6 months ago

    Riyadh, Saudi Arabia Almarai Full time

    Regional Trade Marketing Supervisor | Riyadh, Saudi Arabia **The Company**: An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. **About the Role**: To assist the Trade Marketing Manager in coordinating...

  • Credit Supervisor

    6 months ago

    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24016826 **Job Category** Finance & Accounting **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and documents for accuracy. Organize, secure, and...