Estate Manager

2 days ago


المملكة العربية السعودية, Saudi Arabia Serco Plc Full time

Make a difference every day
The Job Opportunity

Serco is currently bidding for a recognizable, iconic, sustainable high-rise tower in the city of Riyadh in Saudi Arabia and is looking to hire a Estate Manager who will be responsible for the full remit of the delivery of Estates Management services of the contract including operational and service provider team management, PPM and specialist services.

Key accountabilities
- Develops the strategy for the service delivery of the estates elements of the business
- Leads the management of reporting on contract performance for the Estates Department within the contract and to the Client.
- To Oversee the Stakeholder Management Plan, relating to Estates Department, ensuring that key stakeholders engagement levels are monitored and any negative feedback is escalated to the Operations Manager
- To manage and participate in the Annual Customer Satisfaction Survey and create, implement and monitor action plans, for the Estates Department, identified as a result of the survey results.
- To support with QHSE policies, procedures and systems that support a safe and professional work ethic and that it remains relevant and up-to-date ensuring that they are cognoscente of the Serco Management System and contract IMS, UAE legislation, regulatory compliance and industry best practice.
- Line Management responsibility for all MEP and Civil Staff including Supervisors, Team Leaders, Technicians and assistants.
- Holder of a degree in a relevant engineering discipline (eg electrical or mechanical)
- Preferably with qualifications in Facilities Management related disciplines

Specific requirements
7 years’ minimum experience in working as an engineer in a building services engineering department within a facilities management organization.
5 years minimum experience of managing multi-skilled maintenance team.
Six Sigma certification is a preference (yellow belt/green belt/black belt).
Technically competent with a clear knowledge and experience of building services system, life safety and buildings controls systems.

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

We take pride in what we do



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