Account Manager, Public Relations

3 weeks ago

Riyadh, Saudi Arabia APCO Worldwide Full time

**The Role**:
The Account Manager is involved with day-to-day support of clientprojects by drafting materials (i.e. stakeholder engagement plans, briefing documents, intelligence reports, executive positioning) and by conducting and analyzing research on a variety of client-related issues. The Account Manager is responsible for coordinating client meetings and events, and working on client deliverables under the supervisor of a Consultant.The Account Manager is expected to demonstrate strong tactical abilities and writing fundamentals, and have strong written and oral communication skills. The Account Manager will interface with all levels of staff and may have contact with staff members of the client’s organization regarding project issues.

**Primary Duties and Responsibilities**
Account Management Duties:

- Prepares customized credential packages for prospective clients, highlighting APCO capabilities, relevant case studies, and high-level industry notes and observations (which requires a mínimal review by project managers)
- Drafts complete initial proposals for client work
- Participates actively in internal and client meetings, offering knowledgeable observations and suggestions
- Contributes to and prepares the public affairs or communications related material with mínimal guidance and review by managers
- Proactively identifies external meetings and trainings to attend to build sector knowledge and contacts
- Demonstrates awareness of utilization and expectations, coordinating with project leaders to manage them

Client Relationship Management Duties:

- Develops understanding of client issues through research and monitoring of relevant issues
- Demonstrates a strong client service ethic
- Effectively contributes to client account
- Responds to requests from team in timely manne
- Communicates proactively with project manager and team on status of deliverables/assignments
- Consistently behaves in a professional manner when dealing with people in all capacities

Professional Development Duties:

- Demonstrates commitment to their own professional growth and development
- Actively acquires knowledge about industry and practices
- Open to learning new things, responds positively to feedback from others
- Identifies and follows industry or sector of interest
- Seeks feedback on performance; identifies internal or external mentor
- Takes initiative to participate in training when available
- Readily adapts and shows enthusiasm for learning new systems
- Attends external events and networks
- Ad hoc Assignment/reports:

- As per the Direct Manager’s requests

**Competencies**
- Excellent communication skills written and verbally
- Excellent writing skills
- Analytical skills
- Presentation skills
- Research skills
- Ability to multitask and work under pressure in a fast-paced environment
- Excellent organization and time management skills, strong attention to detail
- Initiative skills
- Teamwork skills
- Ability to be flexible, resilient, solution oriented and creative
- Service-orientated attitude, proactive thinker, information seeker

**Requirements**:

- Bachelor’s Degree in Mass Communication, International Relations, Public Relations or Equivalent 3-5 years of relevant experience
-

**Work Conditions**
- The physical abilities needed to perform the duties of this position, in addition to the office climate:

- Office environment is general office setting
- Some travel may be required
- Must reside in Dubai or be willing to relocate
- Willing to work additional or irregular hours as needed and allowed by local regulations

**About APCO**

APCO Worldwide is an advisory and advocacy consultancy helping leading public and private sector organizations be catalysts for progress by navigating the challenges of today, acting with agility, anticipating social risk and building organizational reputations, relationships and solutions to succeed. APCO is proudly an independent and majority women-owned business.

In a rapidly evolving global context, rising expectations for organizations and a time of transformational change, APCO strives to add value to our clients’ enterprises and benefit society. We enable clients to achieve their objectives through insightful counsel, compelling narratives and creative solutions. The values we share reflect our commitment to our people and our clients and we aspire to meet the highest business standards in our industry.

Our work transcends borders, and in addition to our almost 40 years of experience, the reach of APCO’s team allows us to meet client challenges across the globe. We have more than 30 offices around the world, with our work reaching more than 80 markets and going far beyond lines on maps.

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