Account Manager
2 weeks ago
**Come create the technology that helps the world act together**
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
**The team you'll be part of**
The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.
**What you will learn and contribute to**
As part of our team, you will:
- Acts as a main customer contact point
- Understands customers' strategic direction and associated business plans
- Implements Nokia's account strategy
- Identifies, develops & wins new sales opportunities for Nokia
- Sales and marketing support with wide technical system level expertise and deep business understanding.
- Expert in selling/marketing and system solutions knowledge. Contributing to relationship management.
- Creating long-term business development plans and positioning of technology strategy, solutions and products to match with customer needs.
- Develops understanding of customers' key business drivers and uses this knowledge for creating profitable business opportunities and growth in market share for Nokia
- Fulfills Nokia's process for presales offer lifecycle management and quarterly forecast
- Proactively identifies, develops & wins Nokia business in line with Nokia growth and profitability targets; and grow market share.
**Your skills and experience**
You have:
- Minimum 10 years of experience working in ICT at senior technical and/or sales levels.
- Minimum 5 years of experience working in Mobile Networks and Wireless Access provider industry.
- Existing personal network covering Service Provider customers in Saudi.
- Self-Motivated, passionate individual who thrives in customer facing sales/business development environment.
- Must be able to work in a fast paced, results oriented organization where leadership, risk-taking, teamwork and commitment to execution are essential.
- Must be extremely articulate with strong presentation skills, comfortable presenting in front of senior level customer audiences.
- Possess executive capabilities and strong interpersonal skills to establish key relationships with all decision makers.
- Ability to meet and exceed sales revenue targets on a recurring basis.
- The ability to negotiate using a Win/Win philosophy required.
- Strong leadership, influencing, facilitation skills, coupled with sound judgment; Highly organized with strong focus on follow through and results.
It would be nice if you also had:
- A clear record of achievement, a willingness to work hard and a track record of perseverance.
- Ability to listen, to be respectful of others and to influence are critical personality attributes.
- The ability to manage in a matrix environment, where direct authority over key resources is limited is essential to success.
- Quantitative & analytical skills in complex financial & business modelling.
- Deal with ambiguous situations and work effectively with cross functional teams.
- The ability to think outside the box to overcome political or technical objections.
**What we offer**
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
**Nokia is committed to inclusion and is an equal opportunity employer**
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
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