Client Director
3 weeks ago
**About Emperor**:
Emperor’s Saudi and Dubai offices are achieving exciting growth across the Middle East. Our team has grown in a short space of time. With the addition of some substantial new accounts, and the opportunity to develop existing clients there is a requirement for more senior representation in Saudi to ensure that our existing clients, prospects and partners have the expertise and advice required.
**Role will include**:
- Leading and executing integrated comms accounts
- Focusing on brand and marketing communications
- Managing and presenting creative development, production, and post-production of online and offline cross-channel communications, including print, film, digital (websites and apps) and social media
- Managing budgets and project finances
- Overseeing the smooth running of cross-functional project teams
- Delivering the highest quality work while forging strong relations with clients and suppliers
- Networking and assisting in business development, including generating new opportunities, responding to
RFP’s, preparing proposals and pitching to prospective new clients
**Please note: This role has a start date of end of March/early April 2025**
**Skills required**:
- Strategic direction
- Relationship management and stakeholder engagement
- Cross-cultural understanding
- Multi-channel / propositional expertise - Brand, employee engagement, sustainability. Design, digital,
film, print and production management
- Team leadership,
- Problem solving, negotiation, and issue resolution
**Key Responsibilities**
**New business**
- Support the CEO to identify and develop strategic partnership opportunities
- Build a strong network of of relationships industry contacts
- Lead and coordinate new business pitches
- Develop and execute client engagement plans to strengthen existing relationships
- Identify opportunities to up-sell and cross-sell Emperor services.
**Support project delivery**
- Strategic direction advice for clients
- Support project delivery and collaborate with internal teams in those client accounts, driving excellence, ensuring the brief is met and expectations exceeded and ensure projects are on time and on budget
**Management and Planning**
- Lead key client facing meetings such as scope presentation, design presentation, project debriefs, cost negotiations etc
- Financial management: monitor P&L performance, budgets
**Skills & Knowledge Required**
- Thorough knowledge of brand and marketing communications
- Strong communication skills at all levels and ability to build effective relationships
- Business and commercial awareness, with sound judgement and analytical thinking
- Cultural understanding
**Personal Qualities**
- Business and commercial awareness, with sound judgement and analytical thinking
- Aligned with Emperor’s Values
- Aim High
- Creativity Everywhere
- Infectious Enthusiasm
- Always Learning
- Razor Sharp
- Strong communication and presentation skills
- Organised, detail orientated and creative
- Sound judgement and analytical thinking
- Unquestionable business ethics and integrity
- Ability to deliver exceptional client service
- Passionate, engaging, compelling, resilient
- Flexible, adaptable style and approach
- Diplomatic nature, and calm under pressure
**Metrics of success**
- New business originated
- Client growth
- Client retention and satisfaction
**Next Steps**:
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