Field Service Engineer
4 days ago
To provide mechanical and commercial support to the existing JC client base, target clients and the external sales team through consistently high level of mechanical expertise, highly responsive feedback and outstanding level of client service.
**Duties & Responsibilities**
- Design and implement cost-effective equipment modifications to help improve safety and reliability.
- Conduct regular site visits and offer trouble shooting when needed.
- Discuss and solve complex problems with manufacturing departments, subcontractors, suppliers and customers.
- Maintain and increase JC market share with key end users and develop territory market.
- Assist end users during shut down. Service/support ongoing refurbishment contracts with end users.
- Establish good relationship with end users.
- Assist customer during project commissioning.
**Diversity & Inclusion**
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
**The Individual**
- University degree in Mechanical Engineering
- Minimum 3+ years of professional experience in rotating equipment or mechanical seals.
- Experience working in refinery rotating equipment/maintenance/installation and troubleshooting.
- Engineering knowledge in a proactive multinational and multicultural environment.
- A strong technical knowledge of mechanical seals, pumps, compressors preferred.
- Proficiency in English and Arabic language is a must.
- A driving license is a must.
KEY COMPETENCIES:
- Ability to carry out failure analysis and root cause analysis.
- Fair knowledge and use of measuring instrument
- Persistent and efficient, self-starter with good sense of initiative
- Good administration and organizational skills
- Results-oriented
- Team player; service oriented
- Accountable, Responsible
- Persuasive
- Personal drive and Integrity
WORK ENVIRONMENT:
Work environment is typically considered an office environment during normal or extended business hours.
**About Smiths**
**About John Crane
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