Dell Csg Residency Engineer
2 weeks ago
As a DELL Residency Engineer, you will be responsible for providing on-site technical support and expertise to clients, focusing on DELL CSG products and solutions.
**Responsibilities**:
- Installation, configuration, and troubleshooting of DELL CSG products and solutions.
- Collaborate with clients to understand their IT requirements and provide suitable recommendations.
- Perform system upgrades, patches, and maintenance tasks as required.
- Monitor system performance, identify issues, and propose proactive solutions to optimize client infrastructure.
- Provide technical training and guidance to clients on using DELL technologies effectively.
- Document and maintain accurate records of client interactions, technical configurations, and solutions provided.
- Stay updated with the latest DELL technologies and industry trends.
**Requirements**:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Strong experience in providing technical support for DELL CSG products and solutions.
- Expertise in DELL technologies including laptops, desktops, workstations, and associated software.
- Proficient in system installation, configuration, and troubleshooting.
- Knowledge of networking, storage, and virtualization technologies.
- Excellent communication and interpersonal skills to effectively interact with clients.
- Ability to work independently and adapt to changing client environments.
**Benefits**
- Private Health Insurance
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