Senior IT Functional Specialist

2 months ago


الظهران, Saudi Arabia Johns Hopkins Aramco Healthcare Full time

Senior IT Functional Specialist**Job Code**:
30000752

**Basic Function**:
The Senior IT Functional Specialist will specialize in a specific technology, line of business, domain or industry within the JHAH IT organization.

**Scope**:
Provide and define a feasible IT solution, its implementation, its interaction with existing systems and improve the cost effectiveness of a project.

**Principal Contacts**:
JHAH Team Lead, Team members, and JHAH Employees.

**Principal Duties**:
**General Duties**
- Be an authority in his/her area of specialization;
- Analyze the existing systems and highlight areas of improvement;
- Enhance opportunities by identifying new software/service to be developed;
- Train staff based on business requirements;
- Analyze and decompose complex requirements;
- Work with IT Teams to develop solutions for Business gaps ;
- Document requirements, create functional specifications and prepare wireframes/flowcharts;
- Oversee the development of the product as per the specifications;
- Facilitate change and configuration management;
- Monitor performance, discover variances and propose necessary actions;
- Validate the functionality of the end product according to the requirement specifications; and
- Develop rules and guidelines for technical user manuals, system configuration documents and other technical reports.

**Epic Principle Duties (Applicable for Epic Analyst or Instructional Designer Only)**
- Work with clinical operational users to ensure that workflows in the system are clinically accurate and according to MoH, CBAHI, and JCIA standards
- Observe and meet with clinicians at their place of work to validate that configuration is correct and optimized for the relevant medical specialty and/or area requirements
- Update training materials, tip sheets, and training environment to reflect agreed on hospital and clinic workflows
- Schedule and conduct new hire, upgrade, or additional training as required for clinicians and end users accordingly to their specialty area
- Foster and maintain strong communication and collaboration with operational counterparts to build and provide analytical and evidence based tools focused on patient safety and satisfaction

**Education**:

- Bachelor of Science (BS) degree in Information Technology OR
- Bachelor of Science (BS) in Nursing, Pharmacy, Informatics or other medical specialty (for Epic Clinical Analyst and Instructional Designers Only) AND
- Master’s degree in Information Technology or a related field.

**Experience**:

- At least 10 years of experience in their area of specialization;
- Analytical and investigative skills;
- Ability to understand the bigger picture;
- Working knowledge of data and process modelling;
- Elicitation and comprehension skills; and
- Grip over database concepts like DBMS, ETL and SQL

**Certifications/Other requirements as applicable**:

- Good command over spoken and written communication
- Organizational and presentation skills
- Interpersonal and managerial skills



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