Cards Fraud Analyst

2 weeks ago


Riyadh, Saudi Arabia PENTABELL Full time

**Experience**:

- 6 to 8 Years preferably with a banking institution in Fraud Management

**Key Responsibilities**:

- Ensure card transaction monitoring and follow up suspicious transaction alert actions from multiple monitoring systems (Visa VRM, Mastercard - Fraud center and Falcon rule expert/Case manager system, VCAS) are as per current fraud trends
- To minimize transactional fraud losses by effective transaction monitoring global practices abiding the policies and procedures of Fraud monitoring Unit
- Assist in ensuring effective Fraud Risk Management Framework
- Identifying requirements of tools and equipment to cope with latest industry fraud trends
- Periodic analysis of card fraud transactions where customer exposure is involved and create rules to prevent customer fraud loses
- Adjust system parameters for better fraud detection or transaction blocking
- Escalate suspicious fraud on cyber security and major system attacks
- Put in place a fraud strategy and work closely with association to ensure best practices are quickly implemented
- Ensure effective on job skill transfer and share knowledge of monitoring systems (Visa VRM, Mastercard - Fraud center and Falcon rule expert/Case manager system, VCAS) to the respective team
- Periodic catch up, feedback and training to the team on latest fraud trends
- Manage the implementation and refresh of rules in respective monitoring systems (Visa VRM, Mastercard - Fraud center and Falcon rule expert/Case manager system, VCAS)
- Manage rules performance based on the current customers spending pattern and fraud trend to minimize the alert capacity and reduce the false positive ratio by fine-tuning the rules definitions using effective tools such as VRM, EMS and Falcon
- Manage large volume of e-commerce CNP transactions & amend risk-based authentication in 3D secured environment for seamless customer experience & to mitigate the fraud loss.
- Investigation into detected fraud to form short to medium term fraud detection strategy by means of trend analysis, CPP identification and parameter and threshold management
- Review, take necessary action & prepare detailed action report on high ticket fraud cases
- Monitor approval rates and decline rates, analyze decline rates to improve auth rates
- Make sure all reported cases are updated to the respective card schemes to increase the fraud risk score
- Initiate recovery process with merchants or acquirers for the reported cases as part of pre-chargeback recovery
- Provide MIS to management with respect to portfolio wide fraud detection performance & reporting.

**Job Types**: Full-time, Contract
Contract length: 6 months

**Experience**:

- banking institution in Fraud Management: 6 years (required)

Application Deadline: 30/03/2024



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