Assistant Store Manager, Store Manager

3 months ago


جدة, Saudi Arabia Lenskart Arabia Limited Full time

**Operational Responsibilities**
- Responsible for the overall store management and enhancement of all critical elements
- Plan weekly roster, assign daily task
- Conducting daily huddles, using role plays and tracking performance.
- Training & overseeing new staff induction and assessing the learnings Providing structured feedback to the Management on opportunities for continuous improvement.
- Ensuring adequate stock levels, minimizing stock out situations.
- Ensure products are displayed as per the brand guidelines.
- Ensure POS & other equipments are in working conditions
- Collaborate with merchandising, Marketing & finance team
- Ensuring high levels of customer’s satisfaction through excellent service**.**:

- Maintaining brand standards and guidelines.
- Proactively resolve customer complaints.
- Ensuring growth, higher sales conversions, improving consistently on other store performance Acquiring In-depth product knowledge of brands, optical and a good knowledge level of competing brands.
- Leading by example reflecting the values of the brand, integrity, and discipline.
- Adhering to operational standards & Company policies.
- Reduce inventory shrinkage by minimizing loss.

**Commercial**
- Achieving monthly/Yearly revenue sales target.
- Achieve assigned KPIs
- Achieve NPS Goal
- Optimize store operational cost
- Inventory shrinkage control

**Health & Safety at work place**
- Ensure disinfection & cleaning of the entire shop floor /store after 24 hours
- Monitoring health and safety risks and hazards in the workplace
- Ensure all staff are well aware of how to minimize or ultimately avoid risks and hazards in the workplace.
- Ensure all staff are well trained on fire & fighting process
- Ensure fire extinguisher serviced regularly by authorized vendor
- Ensure Emergency contact details are available in the store


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