E-commerce Key Account Manager

2 weeks ago

Riyadh, Saudi Arabia Kimberly-Clark Full time

**E-commerce Key Account Manager** oversees online Sales Channel with P&L responsibility; main KPIs involve NSV, GM%, GP, online vs offline market share, & e-DPSM; he/she is responsible to drive KC online commercial strategy with Pure Players while support sharpen the omni channel strategy with Brick & Mortar Customers.

**On this position you are going to**:
1.Build strategic partnerships with Key E-Com players through design & implementation of robust annual joint business plans

2.Keep eye on new players; ensure 100% channel coverage through activation of new customers

3.Lead annual BDA negotiations ensuring agreements are concluded inline with KC commercial policy

4.Drive e-DPSM agenda to sharpen KC digital competitive edge; ensuring online market shares > offline market shares which involves

a.Distribution: product listing & distribution inline with MSL guidelines

b.Pricing: Pricing & promotion implementation inline with pricing policy

c.Shelving: Fair online share inline or ahead of KC market share

d.Merchandising: Advanced E-content featuring across all digital touchpoints, fair share of search, e-planogramming & digital displays

5.Unlock revenue/profit growth through developing & implementing an RGM pipeline involving ‘Product/price architecture, Product/Customer Mix, & GTN optimization initiatives’

6.Develop marketing programs in liaison with marketing peers to drive online awareness, consideration & conversion to KC products; ensure e-commerce gets its fair share of marketing & digital support

7.Work closely with Brick & Mortar KAMs to sharpen execution of an Omni Channel Strategy

8.Competitive Analysis: Analyze shopper/sell in, sell-out/Nielsen/scan data regularly and generate insights to improve execution & sales results; Monitor and benchmark competitor activities

9.New Products Rollout: Ensure Best in class rollout of new KC products

10.Financial Reconciliation: Ensure Timely collection of customer receivables, & quarter financial reconciliations

**Required Qualifications**:

- Commercial and communication skills/ strategic & Innovative thinking / Coordination with Sales, Digital Marketing & Supply Chain
- 3+ years sales and negotiation experience
- Fluent in English, good presentation skills,
- Experience in e-commerce either in FMCG/grocery retailer or e-commerce company
- Digitally savvy - knowledgeable on e-commerce vocabulary
- Challenger mindset, capacity of leading projects with many internal customers
- Experience in customer business planning, process, & tools (ie forecasting, budgeting, merchandising)

**About Us**

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day. We know that these amazing Kimberly-Clark products wouldn’t exist without our manufacturing experts, like you.

We’re also a team that truly cares about each other - kind of like a family but a really productive and focused one. Employee research shows that manufacturing team members comes to work each day with confidence and security in knowing that their safety will _never_ be compromised. We take pride in our ability to offer a healthy paycheck for a job well done _and _opportunities for our workers to develop their careers into new skills, roles, and schedules over time. There’s more than one way to create your future with our winning team. It’s all here for you at Kimberly-Clark; you just need to clock in

**_ And finally, the fine print _**:

- For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law._
- The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position._

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