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Ecm Specialist

1 month ago

Riyadh, Saudi Arabia DHS Arabia Full time

DHS Arabia seeks an experienced Enterprise Content Management (ECM) professional to fulfill our company's ECM Specialist / Lead role. DHS Arabia is looking to recruit an ECM Specialist / Lead to help support the growth of our Digital Transformation Business Line.

The position will focus on understanding customers' challenges via a consulting discovery process to uncover customer business needs and solve these business problems by defining ECM / BPM-focused digital solutions to enhance business efficiency, reduce costs, and greater customer satisfaction.

This customer-facing consulting delivery role will include creating winning proposals and statements of work for complex-integrated business process solutions across multiple HEALTHCARE PROVIDER segments and customers. Once the sales team identifies an opportunity, the applicant will perform an initial assessment, analyze the information and design a solution that best fits the customer's needs.

The consultant will also work individually or lead a team according to project size to implement the solution from environment preparation to implementation and go-live

**Roles & Responsibilities**
- Participate in all phases of the Solution/product development cycle: from requirements/product definition and design through development, implementation, debugging, testing and support.
- Worked as a senior team member on projects involving the development of new features, sustenance, and handling customer escalations.
- Construct detailed design specifications (technical or business) based on customer requirements.
- Participate or assist in providing architectural design to meet project needs.
- Adhere to architectural guidelines/standards and delivery discipline processes.
- Provide SME level-consultation with the project team and end users
- Develop different ECM/SharePoint solutions components like workflows, web services, widgets, custom componentsetc.
- Identify and develop improvements to current business processes and solutions.
- Develop unit test suites
- Build scalable solutions and 'smart' code that can be reused in the future
- Maintain a clear history of code through the use of source control tools
- Contribute to operational and risk remediation activities

**Requirements**:
**Technical/Functional Skills**
- Minimum 10 years of experience in software engineering
- Minimum 5 years of ECM experience with well-known ECM technologies (IBM FileNet, OpenText, Documentum, SharePoint, Alfresco, Saperionetc.)
- Experience across multiple technologies within ECM, BPM, or content & document management solutions will be highly beneficial (e.g. OpenText, Hyland, IBM FileNet, EMC Documentum, Oracle, Perceptive, Saperion, ELO Digital, SER Solutions, EASY Software, Microsoft SharePoint, Alfresco, M-Files, Dropbox, Box, Kofax, K2, Bizagi, Tibco, Pega, Appian etc.)
- A background in solution in business consulting, sales engineering, or presales combined with customer requirements analysis and project scoping
- Experience impleengineeringmenting, integrating, migrating, and supporting enterprise-level content management solutions for millions of records and documents
- Hands-on, technical experience with SharePoint workflows and integration development
- Proficiency in SQL query language
- Deep knowledge of data modeling
- Strong familiarity with cloud infrastructure
- Proven knowledge and expertise with multiple development methodologies (Agile, Waterfall, etc.) and full SDLC in a large enterprise-wide environment
- The ability to quickly understand overall business requirements, analyze the business processes, and design document solutions to support business needs.
- Strong quality testing knowledge
- Experience in team-oriented, collaborative environments with the ability to effectively prioritize and execute tasks in a high-pressure environment.
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills (English)
- Ability to prioritize work and help the team assess impacts on timelines
- Strong interpersonal skills

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