Senior Buyer

Senior Buyer**Job Code**:
30001024

**Basic Function**:
The Senior Buyer executes the operational purchasing for both contracted goods/services and spot orders. Oversees a team of Buyers

**Scope**:
The Senior Buyer is actively involved in the procurement process, ensuring an efficient request to payment process (R2P), and a timely resolution of any issues, as they arise.

The Senior Buyer is responsible for managing and / or creating purchase requests, purchase order creation, order expediting, customer service and order follow through with the goal of minimizing costs, increasing efficiency and ensuring achievement of categories objectives and targets.

In charge of overseeing activities and guide team of Buyers.

**Principal Contacts**:
The role reports to the Director Purchasing

**Internal interactions**:

- ongoing interaction with category coordinators
- ongoing interaction with requesters to collect and clarify requirements, support with issue troubleshooting
- ongoing interaction with warehouse operator, shipping and receiving, and JHAH logistics to verify goods delivery
- ongoing interaction with customs clearance and government affairs representation related to securing import and export goods
- ongoing interaction with the master data management group to request item and vendor maintenance
- ah hoc interaction with finance and legal department to ensure compliance
- ad hoc interaction with finance to assist in payment and vendor management

**External interactions**:

- ongoing interaction with suppliers to align on R2P process and manage/resolve issues
- ongoing interaction with contracted services such as accounts payable where applicable for JHAH R2P process

**Principal Duties**:
Execute the operational purchasing according to procurement policies, contracts, procedures, processes, and guidelines for the assigned categories.

**Operational responsibilities**
- Efficiently secure the day-to-day supply of goods and services through implementation of lean processes
- Consolidate purchase requisitions (PRs) from requesters and verify that all necessary data is present before raising order
- Clarify information with requesters and /or approvers prior to submission of purchase orders
- Request item master creation and / or revision of to ensure accurate order and master data management
- Request vendor master creation and / or revision to ensure accurate vendor contact information, management and future request for quotations
- Create purchase orders, get necessary approvals according to the Delegation of Authority and manage order tracking
- Transmit and/ or communicate purchase orders to appropriate vendors through various modes of communication
- Monitor order fulfilment progress
- Conduct tactical negotiations for spot, small value requirements (if contract is not in place and under category manager supervision)
- Follow up on open orders and expedite the status of items outside of Service Level Agreement (SLA) requirements, vendor Advance Shipment Notices (ASN) or customer critical needs.
- Support invoice reconciliations and release of payments
- Ensure documentation of purchase orders including correct usage of procurement master data
- Ensure compliance with existing contracts, involving relevant Category managers where required
- Ensure an efficient and compliant request to payment process (R2P) and a timely resolution of any issues as they arise
- Work closely with Finance, Legal, Business Stakeholders, and IT to drive and adhere to control and compliance standards
- Maintain ongoing relationship with suppliers and support category managers in assessing their performance
- Recommend products for sourcing considerations (such as vendor change, update, and allocation) and inclusion / removal from procurement agreements to the appropriate category manager
- Meet established department Key Performance Indicators (KPI), Service Level Agreements (SLA) and individual annual goals and metrics
- Maintain all safety and security measures per organizational policies

**Education**:
Bachelor’s Degree in related fields required.

**Experience**:

- Minimum 10 years of related experience, preferably with 2 years of category-specific experience
- Experience in supervising staff and / or leading teams through oversight and direction.

**Certifications/Other requirements as applicable**:

- Intermediate skills in Microsoft Word & Excel.
- Strong organizational skills
- Ability to work independently as a decision maker
- Excellent verbal and written communication skills internally and externally
- Experience in customer service; preferably health care specific interactions
- Purchasing and/or Finance background is preferred
- Enterprise Resource Planning system experience, specifically SAP is preferred
- Experience with multiple information systems.