Network Engineer

7 months ago


Riyadh, Saudi Arabia Juniper Networks Full time

**Network Engineer - Saudi Arabia**
- Works as an on-site operational resource, typically as part of a team, to provide product specific expertise in support of the customer's operational or engineering requirements.
- Works closely with the customer and Juniper Technical Assistance Centre to resolve issues.
- Acts as a fault-management engineer for Juniper Networks support and development teams.
- Exercises good judgment in selecting methods and techniques for obtaining solutions.
- Certification:

- Red Hat Enterprise Linux / Centos Linux experience
- Basic shell scripting (Shell and Python)
- Familiar with OpenStack and SDN.
- Red Hat Certified System Administrator is preferred; however, equivalent knowledge is a must.
- Preferred Ansible knowledge
- Preferred JNCIS-DevOPs, JNCIP-Cloud/JNCIP-DC.
- Minimum Number of experienced years: 8
- Located on-site with the customer in Riyadh
- Works on 24/7 shifts that include Mornings/evenings/Nights.
- Works with an operation manager/team leader and other professional services consultants providing industry leading technical services to both the customer and partner
- Understands the customer’s organisational structure and become familiar with the network implementation, support processes and procedures.
- Troubleshoots equipment and system related problems and to track JTAC critical (P1/P2) cases through to problem resolution.
- Produces a written summary report of the status of equipment and network problems on a regular basis to the customer.
- Develops secondary skills in other products in the Juniper product portfolio.
- Has a good implementation skills and experience
- Aware about the project management lifecycle
- Develops excellent skills in reviewing design and implementation documents.
- Professional knowledge system nodes.
- Describes, configures, and monitors servers' performance.
- Strong scripting and automation skills
- Strong communication and interpersonal skills.
- Strong presentation skills.

**Desired Skills & Experience**

**EXPECTATIONS and CAPABILITIES**

Analyse Information
- Gathers and analyses the most critical information needed to understand problems.
- Analyses problems and issues from different points of view.
- Readily recognises problems requiring attention.
- Breaks down problems into manageable components.
- Determines the root causes of problems and issues.

Demonstrate Professional Judgment
- Applies accurate logic and common sense in coming to conclusions.
- Chooses courses of action that are consistent with policies, procedures, and rules.
- Recognises the implications and risks of actions and decisions.
- Makes timely decisions on problems/issues requiring immediate attention.

Address Customer Needs
- Asks questions to accurately identify customer requirements, expectations and needs.
- Seeks feedback from customers.
- Addresses customer needs by involving the right people (resources) at the right time.
- Follows up with customers to ensure problems are solved.
- Meets or exceeds customer service needs, and reports barriers.


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