Boutique Manager

4 days ago

Riyadh, Saudi Arabia Richemont Full time

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

**MAIN PURPOSE**

The Boutique Manager is fully responsible for the management and performance of the store and is a key contributor in seeking new business opportunities.

Thanks to strong technical, interpersonal and managerial skills, the Boutique Manager is responsible for meeting sales objectives and building long lasting and loyal relationships with clients by providing them with a unique, luxurious and unforgettable shopping experience.

**KEY RESPONSIBILITIES**

**Sales**
- Meet or over achieve boutique budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
- Maximize profit by controlling & minimizing costs (discount, general expenses, third party commissions).
- Achieve Boutique KPIS defined by the management.
- Regularly analyse and question sales figures with management to further refine future sales projections, and ensure maximum market satisfaction.
- Assist management in proactively implementing boutique commission schemes.

**Store Management**
- Ensure Excellence within and outside of the boutique.
- Ensure Visual merchandising excellence at all time in coordination with the Regional Marketing team.
- Ensure maximum client welcoming, handling, and servicing.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publication, establishing personal network & participating in professional societies.
- Demonstrate brand ambassadorial skills, at any given time, with partners or local dignitaries.
- Responsible for overall appearance and maintenance of boutique in accordance to brand guidelines and concept.
- Assist in timely boutique implementation and control of any new visual merchandising concepts.

**Customer Service**
- Identifies current and future customer’s requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Protect employees and customers by providing a safe and clean store environment.
- **Store Operation Management**
- Actively ensure accuracy of monthly, quarterly and yearly stocktaking.
- Actively ensuring all measures to avoid stock discrepancies at all times.
- Weekly follow up with regional head office for stock replenishments and active order requests.
- Ensuring maintenance of all boutique timepieces when necessary: changing of straps, polishing, servicing, etc.
- **Financial Control & Cash Registry**
- Compliance with procedures and with legal, fiscal and customs regulations
- Cash registry controls.
- **Reporting**
- Ensure timely reporting of sales (daily, monthly) to Brand Director and Retail Director.
- Identify strengths and weaknesses in existing operation to define action plans for implementation.

**Team Management**
- Ensure proactivity of all boutique staff members.
- Maintain store staff by PERMANENTLY identifying, selecting, recruiting, orienting, and training employees
- Direct management of all boutique staff, including recruitment, training, coaching and daily follow up support.
- Engage the sales teams through leadership, setting objectives and ensuring everyone is clear about the results they need to deliver.
- Responsible for integrating and training new and existing team members.
- Monitor staff appearances and behaviour, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc.).
- Ensure coaching of team individual and collective objectives, via (but not limited to) team meetings, on the job trainings, appraisals, anticipation of training needs, distribution of tasks, and feedback on expectations.
- Distribute tasks to see the sales associates’ ability to over perform.
- Organise schedules and solve conflicts, to ensure work equality of staff in terms of working hours and opportunities.
- **Customer & CRM Related Activities**
- Ensure Service Excellency within the boutique and team.
- Develop specific programs to acquire new high potential customers
- Ensure relationship building with customers.
- Ensure attention to existing and new recruitment of VIP client and prospect database for boutique sales and marketing activities.
- Individually handle with care client complaints and immediately report to regional office any boutique, brand or product related issues.
- Follow up and coordinate individual repairs and after sales related matters.

  • Boutique Manager

    6 days ago

    Riyadh, Saudi Arabia Richemont Full time

    Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the...

  • External Boutique Manager

    6 days ago

    Riyadh, Saudi Arabia Richemont Full time

    Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where...

  • Saudi Arabia Boutique Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia BVLGARI Full time

    Boutique Manager ResponsibilitiesThe Saudi Arabia Boutique Manager will be responsible for:Leading the boutique team to achieve sales objectives and deliver customer service excellence.Developing and implementing business strategies to drive revenue growth and profitability.Fostering strong relationships with clients and stakeholders to build trust and...

  • Production Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia BIG | Creative Boutique Full time

    Job OverviewAt BIG | Creative Boutique, we're seeking a skilled Creative Producer to drive the success of our productions. As a key member of our team, you'll be responsible for overseeing the production process from concept to delivery.

  • Boutique Manager

    4 days ago

    Riyadh, Saudi Arabia Career Maker Full time

    Support the Sales Director in leading, developing and supporting the sales, operations, marketing, and merchandise team members to meet and/or exceed sales plans. - He will be fully accountable for the boutique and the staff. - Must be a dynamic, detailed, and inspiring leader who builds relationships with internal and external clients. - Should be a mentor,...

  • Cartier - Deputy Boutique Manager

    1 week ago

    Riyadh, Saudi Arabia Cartier Full time

    Reference Code: 91741**Cartier - Deputy Boutique Manager**: - Riyadh, 01, SA- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...

  • Assistant Boutique Manager

    6 days ago

    Riyadh, Saudi Arabia Nestle Operational Services Worldwide SA Full time

    Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us. Here’s why we think you should choose us: - Comprehensive total rewards benefits package - Free...

  • Alaia - Assistant Boutique Manager

    7 days ago

    Riyadh, Saudi Arabia Alaïa Full time

    Reference Code: 93295**Alaia - Assistant Boutique Manager**: - Riyadh, 01, SA- PermanentSince 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty. Azzedine Alaïa, a legendary master of cut, changed the look of fashion in the 80’s with his sculptural silhouettes. Today, the Belgian Creative Director Pieter Mulier,...

  • Pipelining: Boutique Manager

    1 week ago

    Riyadh, Saudi Arabia Richemont Full time

    Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and...

  • Assistant Boutique Manager

    4 days ago

    Riyadh, Saudi Arabia Richemont Full time

    Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and...

  • Coffee Specialist

    1 week ago

    Riyadh, Saudi Arabia Nestle Operational Services Worldwide SA Full time

    Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the best in each of us. Here’s why we think you should choose us: - Comprehensive total rewards benefits package - Free...

  • Jewelry Boutique Representative

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mouawad Full time

    Mouawad is seeking a dedicated Sales Associate to join our team in Riyadh, contributing to the success of our boutique and delivering exceptional customer experiences.Key Responsibilities:Customer Interaction: Engage with customers, providing expert advice and product knowledge to drive sales and build customer loyalty.Boutique Maintenance: Maintain a clean...

  • Luxury Boutique Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia BVLGARI Full time

    About the RoleWe are seeking an experienced Luxury Boutique Manager to lead our store operations and drive sales success. The ideal candidate will have:A proven background in retail management, preferably in a luxury setting.Exceptional leadership and interpersonal skills, with the ability to build strong relationships with customers and colleagues.Knowledge...

  • Boutique Manager Riyadh

    6 days ago

    Riyadh, Saudi Arabia Christian Dior Couture Full time

    **Position**: **Boutique Manager** **Reports to: Area Manager** **Responsible for: Sales Team** **General Purpose of Position**: To be fully accountable for the boutique profit plan and operation through leading the team to deliver sales, excellent customer service and retail standards. Underpinning this is the ability to promote company values, leading...

  • Assistant Boutique Manager

    8 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nestlé SA Full time

    We are the Nestlé Nespresso SA Company, a leading player in the portioned coffee sector. Our team is passionate about delivering exceptional customer experiences and driving business growth. We guarantee quality by taking a careful approach to sourcing ingredients and producing premium coffee products.Nespresso is committed to bringing sustainable and...

  • Retail Boutique Specialist

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mouawad Limited Full time

    We are searching for an experienced Retail Sales Associate to join our team at Mouawad Limited in Riyadh. This is an exceptional opportunity to work with a prestigious brand, delivering outstanding customer service and driving sales results.Main Responsibilities:Welcome and engage with customers, offering personalized product information to boost...

  • Customer Experience Specialist, Luxury Boutique

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Van Cleef & Arpels Full time

    Your RoleWe are seeking a highly skilled and motivated Sales Associate to join our luxury boutique team. As a representative of Van Cleef & Arpels, you will embody the essence of our brand, delivering exceptional customer experiences and driving business growth.Key AccountabilitiesDeliver personalized service to clients, identifying their needs, and making...

  • Boutique/ Store Supervisor

    3 days ago

    Riyadh, Saudi Arabia AlGhalia Trading company Full time

    We are now hiring for the below position: Position: Boutique Supervisor Job Requirements: - Saudi National is preferable - A son or daughter of Saudi national is welcome to apply - Minimum of 1 year work experience in a cafe, pastry, bakery, confectionery or retail shops is required for this position - Willing to relocate in Riyadh - Must have good verbal...

  • Boutique/ Store Supervisor

    7 days ago

    Riyadh, Saudi Arabia AlGhalia Trading company Full time

    We are now hiring for the below position: Position: Boutique Supervisor Job Requirements: - Saudi National is preferable - A son or daughter of Saudi national is welcome to apply - Expatriates are also welcome to apply - Minimum of 2 year work experience in a cafe, pastry, bakery, confectionery or retail shops as supervisor is required for this position -...

  • Administration Assistant Riyadh Centria Boutique

    5 days ago

    Riyadh, Saudi Arabia LVMH Full time

    **Poste** **SUPPORT THE ACTIVITY OF THE STORE ON AN ADMINISTRATIVE LEVEL** **Main Responsibilities**: - Supervising all cash operations. - Managing stocks in order to prevent stock losses - Checking all supplier invoices - Transmitting all invoices for payment to Finance Department. - To be responsible for the maintenance of the customer database...