Support Services Manager

1 month ago

جازان, Saudi Arabia Air Products Full time

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.

**Reimagine What’s Possible**

**Purpose**

The Support Service Manager strategizes to improve customer service, productivity, quality, and efficiency of the JIGPC operations and logistics in the support services department. Evaluates past performance data mostly related to JIGPC personnel transportation management to forecast business needs and areas for optimization and cost reduction.

**Nature & Scope**

This role creates specific objectives for demand planning, logistics and transportation management of the JIGPC personnel and accommodation of approximately 400 personnel and fleet of approximately 250 vehicles. Current department is around 40 JIGPC staff.

**PRINCIPAL ACCOUNTABILITIES**

1.Oversee the review of and updates to support service practices in accordance with “Best-in-Class”, new or changing environmental policies, standards, regulations, or laws.

2.Define and ensure team delivery against key performance metrics for measurement, comparison, or evaluation of support service factors.

**MINIMUM REQUIREMENTS AND QUALIFICATIONS**

Education: Bachelor’s degree in economics, business administration, statistics, logistics, operations or management is required. Experience: a minimum of 15 years of experience in operations and logistics. Supervisory experience: a minimum of 10 years of experience in a management role, leading and directing teams in a high-energy environment.

Knowledge:Logistics and Distribution:
In-depth knowledge of logistics operations including transportation management

Data Analysis and Reporting:
Proficiency in analyzing data to drive decision-making and performance improvements. Ability to utilize data visualization tools and generate insightful reports for stakeholders.

Customer Focus:
Understanding of customer requirements and expectations, and how support service decisions impact customer satisfaction and service levels. Ability to align support service strategies with customer needs and market demands.

Leadership and Team Management:
Expertise in leading and developing high-performing teams. Skills in fostering a collaborative work environment and managing cross-functional teams to achieve common goals.

Industry-Specific Knowledge:
Understanding of the specific industry in which the company operates (e.g., oil and gas), including industry trends, challenges, and best practices.

**WORKING CONDITIONS**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**DISCLAIMER**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

  • Interface Project Manager

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Construction Manager

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Smart City Manager

    2 months ago

    جازان, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented **Smart City Manager **to join our team! In this role you are responsible for the support of other involved Managers on the project to meet project goals and objectives. Plan, organize, and supervise the work of the Smart City team members to ensure all work in performed within the parameters of the project...

  • Project Manager

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Project Manager

    4 months ago

    جازان, Saudi Arabia Talent Pal Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Senior Project Manager

    2 months ago

    جازان, Saudi Arabia Parsons Full time

    **What You'll Be Doing**: - Facilitates Risk Workshops/reviews throughout the project lifecycle. - Performs highly complex statistical, quantitative and qualitative analysis on individual risks using risk software. - Performs regular monitoring of emerging risks, analyzes risk trends and works with risk owners to analyze complex risks and make potential...

  • Power Service Technician

    7 months ago

    منطقة جازان, Saudi Arabia Kent Full time

    **Location** - Jazan - Saudi Arabia**Category** - Craft and manual**Date Published** - 25/05/23**Status** - Potential**About you: **Join us. Unleash your energy within. If you have world class ambitions to reach the stars while keeping your feet on the ground, we’re the team for you. We've created a new breed of company - future focused with reimagined...

  • Assistant Project Manager

    1 month ago

    جازان, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented **Assistant Project Manager**: - Saudi National**to join our team! In this role you will responsible for the administration of all phases of assigned projects from authorization to proceed to user acceptance, ensuring completion within the established budget, schedule, under specified contractual...

  • Ta Contingent Workforce Specialist

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Project Manager

    4 weeks ago

    جازان, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented **Project Manager**to join our team! In this role you will p rovide direction and management for medium and large-size projects during all phases, or several small projects is responsible for the implementation, planning, programming, coordination, scope development and overall implementation of the project to...

  • Advanced Process Controls Manager

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Jazan Igcc Commissioning Manager

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Cybersecurity Analyst

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Instrumentation & Control Engineer - Power Block

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Commissioning & Start-up Director (Open)

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Project Administrator

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Interface & Shutdown Manager

    7 months ago

    منطقة جازان, Saudi Arabia Air Products Full time

    MEET-KSA-Jazan-JIGPC **Job Description and Qualifications** - Air Products and Chemicals, Inc., a Fortune 500 manufacturer of industrial gases and chemicals, has an immediate opening for a - **Shutdown & Interface Manager**.- The Jazan IGCC Project involves multiple stakeholders: 3 different owners bound by a JV arrangement; multiple EPC contractors &...

  • Senior Engineer Wet Utilities

    4 days ago

    جازان, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented **Senior Engineer - Wet Utilities**to join our team! In this role you will be responsible for conducting technical reviews of A/E consultant design submissions to ensure technical adequacy, consistency, and quality in alignment with approved standards and codes. The role also includes providing professional...

  • Document Controller

    4 months ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...

  • Senior Electrical Engineer Iii

    1 month ago

    جازان, Saudi Arabia Air Products Full time

    At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...