Digital Assistant
7 months ago
**Position: Digital Assistant (Instore digital experience)**
**Description**: The in-store digital experience assistant will be responsible for the daily oversight of all in-store digital and interactive touchpoints. This pivotal role involves close collaboration with teams such as Operations, Visual Merchandising, and Retail Brand Marketing to ensure seamless operation of these touchpoints. By working closely with cross-functional teams, you will play a crucial role in elevating customer experiences and fostering engagement through inventive digital solutions.
**Key Responsibilities**:
- Daily monitoring and management of in-store digital and interactive touchpoints.
- Collaborating with Operations, VM, and Retail Brand Marketing teams to ensure optimal touchpoint performance.
- Close collaboration with cross-functional teams to enhance customer experiences and drive engagement through innovative digital solutions.
**Required Qualifications**:
- 1 to 3 years of experience managing digital touchpoints in a retail or consumer-facing environment.
- Demonstrated project management skills with meticulous attention to detail.
- Proven expertise in vendor management and maintaining diligent follow-up processes.
- Effective collaboration with cross-functional teams to secure necessary approvals.
- Profound knowledge of digital signage hardware and its functionalities.
- Proficiency in content creation and validation for Content Management System (CMS) platforms.
- Basic proficiency in Adobe Illustrator, After Effects, Media Encoder, and Photoshop.
- Exceptional communication, collaboration, and interpersonal skills.
- Strong grasp of technology related to digital media and content delivery.
- Rapid learning capability and adaptability to fast-paced settings.
- Proven track record as a motivated self-starter with excellent multitasking abilities.
- Proficiency in both independent work and collaborative teamwork.
**Required Education**:
- Bachelor’s degree or higher in a related field (IT, Marketing, Digital Media)
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