Information Technology Manager
7 months ago
**Qualifications**:
- Bachelor’s degree in computer science, IT, MIS, or similar fields.
- Healthcare experience + 1 year.
**Skills**:
- Software.
- Web development.
- Project management.
- Basic Hardware & networking.
**Responsibilities**:
- Handling the HIS & ERP systems including system updates, upgrades, migrations, and others.
- Fully aware of HIS & ERP workflows and cycles.
- Has knowledge of Nphies, ZACAT integrations, and other healthcare projects.
- Overseeing and determining scope, timeframes, direction, consulting, administration, and monitoring major IT projects.
- Experience with SQL server database and power bi reports.
- Knowledge and understanding of the integration as it relates to the healthcare field.
- Identifying and acting on opportunities to improve and update software and systems.
- Providing direction for IT team members.
- Providing IT standards, procedures, policies, and overall IT performance.
- Coordinate with all heads of the departments within the center and take their inputs to improve the technology solutions, implementation, and adoption.
- Ensures successful implementation and rollout of various projects.
- Set up and manage help desk support for staff within the center.
- Valuating user needs and system functionality and ensuring the facilities meet these needs.
- Troubleshoot all technology issues.
- Troubleshoot the firewall issues.
- Provide network monitoring, management, and troubleshooting for WAN and LANs including main locations and remote sites. If needed.
- Conducting regular system audits.
- Managing and reporting on the allocation of the IT performance.
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