Senior Sales Account Manager
6 months ago
**Role Summary**:
The Senior Sales Account Manager is responsible for developing and maintaining strong relationships with key clients and customers to drive sales growth and achieve revenue targets. S/He acts as the main point of contact clients and work closely with internal teams to deliver exceptional products or services while ensuring client satisfaction.
**Position Location**: Riyadh, Saudi Arabia
**Business Industry**: Information Technology
**Main Duties and Responsibilities**:
- Build and maintain strong relationships with SME clients to provide guidance and trust.
- Generate new leads.
- Understand clients’ business needs, objectives, and challenges.
- Develop and execute account-specific sales strategies to achieve revenue/sales targets.
- Identify upselling and cross-selling opportunities within existing client accounts.
- Negotiate contracts and pricing to maximize profitability.
- Develop account plans that outline goals, strategies, and action plans for each client.
- Address and resolve client concerns, issues, and complaints promptly and professionally.
- Act as a liaison between the client and the company to ensure smooth communication.
- Stay updated on industry trends, market conditions, and competitor activities.
- Identify new business opportunities to stay competitive in the market.
- Maintain accurate records of client interactions, sales activities, and progress toward goals.
**Education and Experience**:
- Bachelor’s degree in a Business-related field or Engineering with a business mindset.
- 5-10 years of experience in selling IT solutions to end clients in Saudi Arabia.
- Proven experience in sales and account management.
- Familiar with IT Solutions such as Network, Infrastructure, Cybersecurity and others..
**Knowledge, Skills and Abilities**:
- Strong communication and interpersonal skills.
- Excellent negotiation and problem-solving abilities.
- Good knowledge of the industry and market trends.
- Goal-oriented, self-motivated, and results-driven.
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