IT Systems Administrator

6 months ago


Riyadh, Saudi Arabia Sharp Brains Ltd Full time

**Responsibilities**:

- Administer and maintain the Active Directory environment, including user accounts, security groups, and group policies.
- Handle user provisioning, deprovisioning, and account management tasks.
- Troubleshoot and resolve Active Directory-related issues.
- Deploy, manage, and maintain software packages, updates, and patches using SCCM.
- Configure and monitor software distribution, inventory, and reporting.
- Troubleshoot and resolve SCCM-related issues.
- Implement and manage BitLocker encryption across the organization's endpoints.
- Ensure compliance with encryption policies and standards.
- Provide support and troubleshooting for BitLocker-related matters.
- Utilize ticketing tools to track, prioritize, and resolve IT incidents and service requests.
- Respond to user inquiries, troubleshoot technical issues, and provide timely resolution or escalation as needed.
- Maintain accurate documentation of tickets, including issue details, solutions, and resolutions.
- Monitor and maintain system performance, security, and availability.
- Perform regular system backups and ensure data integrity.
- Implement proactive measures to prevent system issues and minimize downtime.
- Collaborate with cross-functional teams to ensure smooth integration and operation of IT systems.
- Participate in the planning and execution of IT projects and initiatives.

**Job Types**: Full-time, Contract

**Salary**: Up to ﷼7,000.00 per month

Ability to commute/relocate:

- Riyadh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable working as an independent contractor under a freelance contract for this position?
- Are you legally authorized to work in Saudi Arabia?



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