Guest Relations Specialist

1 month ago

Riyadh, Saudi Arabia Nofa Resort Riyadh, a Radisson Collection Hotel-Rooms Full time

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience

Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Guest Relations Specialist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the Guest Relations Specialist:

- Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Guest Relations Specialist:

- Experience in guest relations beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
- Experience of working with IT systems on various platforms
- Strong communication skills

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

INDEXECINDUS

  • Guests Relations Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company Full time

    job brief:a great experience starts with the people who deliver it we believe that delivering unforgettable pausing experience starts with our front line our Guest Relations Specialist who are the main touch point with our guests that ensure all their requests are met and are all satisfied with the experience. are you equipped with the right tools and ready...

  • Guests Relations Specialist

    4 weeks ago

    Riyadh, Saudi Arabia Pause Experience Company Full time

    job brief:a great experience starts with the people who deliver it we believe that delivering unforgettable pausing experience starts with our front line our Guest Relations Specialist who are the main touch point with our guests that ensure all their requests are met and are all satisfied with the experience. are you equipped with the right tools and ready...

  • Guests Relations Specialist

    2 months ago

    Riyadh, Saudi Arabia Pause Experience Company Full time

    job brief:a great experience starts with the people who deliver it we believe that delivering unforgettable pausing experience starts with our front line our Guest Relations Specialist who are the main touch point with our guests that ensure all their requests are met and are all satisfied with the experience. are you equipped with the right tools and ready...

  • Guests Relations Specialist

    4 weeks ago

    Riyadh, Saudi Arabia Pause Experience Company Full time

    job brief:a great experience starts with the people who deliver it we believe that delivering unforgettable pausing experience starts with our front line our Guest Relations Specialist who are the main touch point with our guests that ensure all their requests are met and are all satisfied with the experience. are you equipped with the right tools and ready...

  • Guest Relations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City and Aquarabia Full time

    As part of our ongoing recruitment process, we are building a CV pool for future opportunities in the Guest Relations department at Six Flags Qiddiya City.If you have experience in providing exceptional customer service and are interested in joining our team, please submit your CV along with a cover letter specifying your areas of expertise and the type of...

  • Guest Relations Agent

    4 days ago

    Riyadh, Saudi Arabia Hilton Full time

    Guest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Agent, you will serve on the...

  • Guest Relations Executive

    3 weeks ago

    Riyadh, Saudi Arabia Hilton Full time

    Guest Relations Executive A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team...

  • Guest Relations Executive

    3 weeks ago

    Riyadh, Saudi Arabia Hilton Full time

    Guest Relations Executive A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members...

  • Guest Relations Executive

    2 months ago

    Riyadh, Saudi Arabia Hilton Full time

    A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to...

  • Guest Relations Executive

    3 weeks ago

    Riyadh, Saudi Arabia Hilton Full time

    A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to...

  • Guest Recognition Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotels and Resorts Full time

    Guest Recognition Specialist page is loaded Guest Recognition SpecialistlocationsRiyadh time typeFull time posted onPosted Today job requisition idREQ About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in...

  • Guest Relations Executive

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    Guest Relations ExecutiveA Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP...

  • Guest Relations Host

    2 months ago

    Riyadh, Saudi Arabia Eram Talent Full time

    Eram Talent is seeking a Guest Relations Host to join our team. As a Guest Relations Host, you will be responsible for providing exceptional customer service and creating a positive and memorable experience for our guests. You will greet and welcome guests, assist with inquiries and requests, and ensure their needs are met during their stay or visit. This...

  • Guest Relations Agent

    2 weeks ago

    Riyadh, Saudi Arabia AccorHotel Full time

    **Company Description** Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend...

  • Guest Relations Supervisor

    3 days ago

    Riyadh, Saudi Arabia AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relations Supervisor

    1 month ago

    Riyadh, Saudi Arabia Radisson Blu Hotel, Riyadh International Convention & Exhibition Centre - Riyadh -Rooms Full time

    Located in the heart of the city and within walking distance from Riyadh International Convention & Exhibition Centre, our hotel is ideal for anyone attending an event or in town visiting for business. Our stylishly designed rooms boast spectacular views over Riyadh. And business travellers can benefit from a stay in our Executive Rooms or Suites, which...

  • Guest Relations Supervisor

    3 weeks ago

    Riyadh, Saudi Arabia Fairmont Ramla Serviced Residences Full time

    The Guest Relations is primarily responsible for providing the highest level of personalized service to all of our Guests in accordance to Fairmont Hotels & Resorts corporate standards while maintaining hotel profitability in a positive working environment. In his role, the Guest Relation Agent will consistently exceed Guest expectations by providing highest...

  • Guest Relation

    3 weeks ago

    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23209087 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class...

  • Guest Relations Supervisor

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Radisson Blu Hotel, Riyadh International Convention & Exhibition Centre - Riyadh -Rooms Full time

    Located in the heart of the city and within walking distance from Riyadh International Convention & Exhibition Centre, our hotel is ideal for anyone attending an event or in town visiting for business. Our stylishly designed rooms boast spectacular views over Riyadh. And business travellers can benefit from a stay in our Executive Rooms or Suites, which...

  • Guest Relation Executive

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Worldwide, Inc. Full time

    Job Description - Guest Relation Executive (HOT0AOCB) Job Description Guest Relation Executive ( Job Number: HOT0AOCB ) Work Locations Work Locations : Hilton Riyadh Hotel and Residence Eastern Ring Road Central Region Riyadh An Executive Lounge Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding...