Quality and Risk Coordinator
2 weeks ago
**Introduction**: Our client operates in the healthcare industry as a provider of rehabilitation and long-term care services. They have facilities located in UAE and have recently opened their first clinic in Saudi Arabia. They offer multidisciplinary medical care and rehabilitation services to both adults and children. Their facility caters to patients who require short-term comprehensive rehabilitation or inpatient medical treatment for chronic disease management as well as long-term care.
**What we offer**:
- Your salary is a tax free all-inclusive salary
- You will have a direct and permanent employment with our client, for either 2 or 3 years;
- Our client offers you healthcare insurance, annual tickets and other benefits befitting the position.
**Description**: As Quality and Risk Coordinator you will be responsible for:
- Coordinate all activities related to Quality management.
- Oversee implementation of Quality Procedures and Policies throughout the hospital.
- Implement, communicate, and maintain a quality plan to comply with accreditation standards (MOH, JCIA, CBAHI, etc.).
- Establish and maintain hospital-wide standards for Quality Management.
- Prepare, review, and evaluate procedures and policies related to Quality Management.
- Influence and motivate staff for continuous improvement.
- Monitor and document quality care incidents.
- Monitor service standards to improve incident findings.
- Participate in Quality Management Committee activities.
- Collaborate with administrative and medical staff to maintain patient care standards.
- Plan and prepare Quality Management Reports monthly and annually.
- Report any occurrences not consistent with hospital operations or service standards.
- Conduct root cause analysis as necessary.
- Conduct environmental rounds and documentation audits.
- Collect and analyze performance data against defined parameters.
- Provide patient and family education.
- Identify and deliver relevant quality-related training.
- Adhere to safety and security measures.
- Participate in the Hospital Educational Quality Program.
- Assume duties and responsibilities for Quality Management activities.
- Collaborate with the multidisciplinary team to address issues.
- Maintain accurate records and statistics related to Quality Management.
- Dress appropriately for the work area.
- Build key partnerships within the organization.
- Comply with regulations related to mentoring, training, and development.
- Comply consistently with facility policies, procedures, and practices.
- Complete and maintain regulatory requirements (licensure, certification, training).
- Maintain confidentiality of information exchanged.
- Prioritize and recommend improvements according to the PDCA cycle.
- Ensure cost-effective quality care and identify areas for improvement.
- Promote the hospital's image by improving patient satisfaction.
- Perform other assigned tasks within knowledge, skills, and abilities.
**Who are you**: You implement Quality and Risk Management processes, participate in training, and assist in meeting department goals while also conducting nursing record reviews and maintaining confidentiality.
**Skills & Competencies**:
- English B2/C1.
- Computer literacy and willing adherence to data workflow rules.
- Knowledge of accreditation and certification requirements and standards;
- Knowledge of quality control practices and procedures;
- Knowledge of nursing theory and practice;
- Ability to develop and present educational programs and/or workshops;
- Use current research methods for problem-solving.
- Teach Quality Management topics to nurses and hospital staff as needed.
- Ability to make evaluative judgments, investigate and analyze information and to draw conclusions;
**Education & Qualifications**:
- Bachelor's Degree in Nursing;
- Minimum of 5 years continuous working experience in Nursing of which at least 2 years are recent direct experience in Quality and Leadership;
- Master’s degree in nursing, quality management or health administration;
- Current valid registration in Home Country and Eligible for Saudi licensure and SCFHS Registration;
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