Guest Relations Agent

2 months ago

جدة, Saudi Arabia Marriott International, Inc Full time

**Additional Information**Must be a Saudi national (by law)
**Job Number**23201458
**Job Category**Rooms & Guest Services Operations
**Location**The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

**Welcome to our family**
- **Must be a Saudi national (by law).**
- Males and Females are welcomed to apply.
- Fluent in Arabic and English.
- Excellent skills in MS Office.
- Marriott background and experience are a plus point.
- Well aware of Marriott platform and related systems; MGS, mHUB, DLZ, OASYS, etc.

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

***

**The impact you’ll make**

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

**What you’ll do**
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages

**Perks you deserve**

We’ll support you in and out of the workplace by offering:

- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs

**What we’re looking for**
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

**You’re welcomed here**

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Agent-guest Relations

    4 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24155535 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding...

  • Agent-guest Relations

    3 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24162201 **Job Category** Rooms & Guest Services Operations **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information...

  • Agent-guest Relations

    6 days ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24213401 **Job Category**Rooms & Guest Services Operations **Location**Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia, 23531 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information...

  • Guest Relations Hostess

    3 months ago

    جدة, Saudi Arabia DA Hospitality Full time

    The Guest Relations Host plays a crucial role in providing exceptional customer service to our guests. This position involves welcoming guests, addressing their inquiries and needs, and ensuring a memorable experience. **Responsibilities** - ** Guest Welcome**: Greet guests warmly upon arrival, providing a friendly and inviting atmosphere. - ** Information...

  • Agent-guest Services

    4 days ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24215209 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments,...

  • Reception Agent

    4 months ago

    جدة, Saudi Arabia AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Guest Relation Supervisor

    4 months ago

    جدة, Saudi Arabia MOVENPICK Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relation Manager

    2 months ago

    جدة, Saudi Arabia RIXOS Full time

    **Company Description** Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled...

  • Reservations Agent

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24187968 **Job Category**Reservations **Location**The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Guest Relations Manager

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24160995 **Job Category**Rooms & Guest Services Operations **Location**The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of...

  • Guest Relations Manager

    3 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24160995 **Job Category** Rooms & Guest Services Operations **Location** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of...

  • Assistant Guest Relations Manager

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24096615 **Job Category**Rooms & Guest Services Operations **Location**The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

  • Reservation Agent

    4 months ago

    جدة, Saudi Arabia MOVENPICK Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Purchasing Agent

    4 months ago

    جدة, Saudi Arabia MOVENPICK Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Mgr-guest Relations

    2 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24160995 **Job Category**Rooms & Guest Services Operations **Location**The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia, 23613 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International, fırsat eşitliği sunan bir işverendir. İstihdam...

  • Mgr-guest Relations

    3 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **İş Numarası** 24160995 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Management - Marriott International, fırsat eşitliği sunan...

  • Mgr-guest Relations

    3 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** 24160995 **التصنيفات** Rooms & Guest Services Operations **الموقع** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...

  • Mgr-guest Relations

    3 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Stellenangebotsnummer** 24160995 **Tätigkeitskategorie** Rooms & Guest Services Operations **Standort** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia AUF KARTE ANZEIGEN **Beschäftigungsart** Full-Time **Nicht vor Ort?** N **Umzug?** N **Stellenart** Management - Marriott tritt als Arbeitgeber für Chancengleichheit ein....

  • Mgr-guest Relations

    3 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **N. Posizione** 24160995 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Management - Marriott International applica una politica di pari...

  • Mgr-guest Relations

    3 months ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24160995 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International souscrit au principe de l’égalité...