Reservation Agent

6 months ago


Jeddah, Saudi Arabia Talent Pal Full time

As a Reservation Agent you are responsible for handling incoming calls and inquiries to the reservation department in a professional, efficient, and friendly manner.
- Process the reservations by entering the information accurately in the property management system; follow up with reservation confirmations, modifications, cancellations and make the changes in the system as applicable; make sure information is entered according to standard operating procedures and standards
- Responsible for keeping accurate paper transactions, and recording of any specific requirement in terms of reservation requests, amenities; special request; advance deposit; complete daily call conversion sheets of their individual shift; compile reports as directed by the Manager or Supervisor of the department
- Have full knowledge of Hotel facilities, and promotions; take initiative to always keep up to date with any changes within in the Hotel that might affect reservation bookings
- Participate and comply with any training and reservation programs, such as up-selling, cross selling other sister hotels to increase revenue for the Hotel and company
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures

This job has been sourced from an external job board.


  • Reservations Agent

    8 months ago


    Jeddah, Saudi Arabia Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    7 months ago


    Jeddah, Saudi Arabia M Hotel Makkah by Millennium Full time

    As a Reservations Agent at Millennium Place Makkah, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Key Job Responsibilities**: - Provide information about room...

  • En - Reservation Agent

    6 months ago


    Jeddah, Saudi Arabia AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Reservation Agent

    6 months ago


    Jeddah, Saudi Arabia AccorHotel Full time

    Company Description **What is in it for you**: - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local...

  • Reservation Agent

    6 months ago


    Jeddah, Saudi Arabia Pullman ZamZam Makkah Full time

    Company Description What is in it for you: - ALL Heartist benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local community...

  • Reservation Agent

    6 months ago


    Jeddah, Saudi Arabia IBIS Full time

    **Company Description** Accor have more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new...


  • Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24032745 **Job Category** Reservations **Location** Courtyard By Marriott Kudai Makkah, Ajyad Street, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Clerk-reservations

    6 months ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24060928 **Job Category** Reservations **Location** Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Manager

    6 months ago


    Jeddah, Saudi Arabia voco Full time

    **RESERVATION** **S** **MANAGER** **DEPARTMENT **- Sales & Marketing **REPORTS TO **- Director of Sales & Marketing If there’s one thing we know, it’s that a great host is at the heart of every great stay. And it might be stating the obvious, but at home or in a hotel, we think the trick to being a great host is understanding what your guests want and...


  • Jeddah, Saudi Arabia Three Points Al Salama Hotel Full time

    Three Points Hotel Front Desk is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services, with the following responsibilities: **Responsibilities**: - Performing all check-in...

  • Senior Supervisor

    6 months ago


    Jeddah, Saudi Arabia DP World Full time

    **KEY ACCOUNTABILITIES** - Initiate communication with agent / central planning office well in advance in order to obtain vessel particulars as per the DPW standing instructions. - Coordinate with the berth planning team and provide necessary information to ensure the proper allocation to berth the vessels. - Coordinate with Cargo control and the vessel...


  • Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various...


  • Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...


  • Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the company's commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...


  • Jeddah, Saudi Arabia Nexfit Full time

    Manage online and phone reservations. - Inform customers about payment methods and verify their credit card data. - Register guests collecting necessary information. - Welcome guests upon their arrival. - Provide information about our Gym. - Respond to clients’ complaints in a timely and professional manner. - Maintain membership sales and retention...

  • Concierge Agent

    6 months ago


    Jeddah, Saudi Arabia AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Jeddah, Saudi Arabia IBIS Full time

    **Company Description** “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” - Prepare for daily arrivals in terms of room allocation, check...


  • Jeddah, Saudi Arabia The Emirates Group Full time

    Job Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the companys commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...


  • Jeddah, Saudi Arabia Talent Pal Full time

    **Company Description** “Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” - Prepare for daily arrivals in terms of room allocation, check...


  • Jeddah, Saudi Arabia Sabre Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...