Front Office Agent
7 days ago
Shangri-La Jeddah
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
203 stylish rooms and suites plus 17 luxury serviced apartments
4 restaurants and lounges, including the legendary Shang Palace
Convenient for Jeddah’s popular landmarks and Red Sea Mall
**Job Summary**:
To be responsible for the delivery of services to guests within Front Office areas in a friendly and courteous manner. Performs efficiently, courteously, and professionally, always maintains a high standard of service and hospitality and provides guest services, handles the setup of daily reservations and check-in and check -out guests.
As a Front Office Agent, we rely on you to,
To have knowledge of the operational systems at Front Office.
To have knowledge of Shangri‐La’s standard operating policies and procedures
Be well versed with the daily arrival and the type of arrival guests. Eg, Return guest, Shangri-La Circle, VIP etc.
Ensures all amenities are in room prior to guest arrival.
Assists in solving guest problems and concerns, always takes the opportunity to exceed Guest expectations.
Responds to all manners of inquiries regarding hotel facilities and room features.
Provides courteous service and responds promptly to guest requests and complaints.
Processes all guest registrations promptly and efficiently.
Stays up to date on room rates, package discounts with the coordination of other concerned departments.
**What we are Looking For**:
At least 1 year working experience in hotel
Ability to work long hours and shift
Communicates and writes with fluency in English (as well as the Arabic language)
Pleasant, friendly, and cheerful attitude
This Position is for Saudi Nationals Only
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
-
Front Office Agent
3 weeks ago
Jeddah, Saudi Arabia Shangri-La Hotels Full timeShangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play...
-
Assistant Director of Front Desk Operations
6 hours ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timehotel front office assistant manager job descriptionIn this pivotal role, you will be responsible for ensuring the smooth operation of our Front Office Department, delivering exceptional service to our guests, and supporting the development of our staff.duties and responsibilities- oversee daily operations of the front office department, including reception,...
-
Front Office
4 days ago
Jeddah, Saudi Arabia Andalusia Group For Medical Services Full timeAndalusia Group for Medical services is hiring " Front Office" in KSA, Jeddah. - Females only - Saudi national only - Good in Excel
-
Guest Relations Agent
3 weeks ago
Jeddah, Saudi Arabia Group of medical services Full timeA famous group of medical services is hiring " Patient Access Agent" in KSA, Jeddah. **Requirements**: - Previous experience as front desk / Reciptionist in Hospitals or Hotels - Males/ Females - Excellent in English - Excell Proficiency
-
Asstmgr-front Office I
3 days ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 24004483 **Job Category** Rooms & Guest Services Operations **Location** Courtyard By Marriott Kudai Makkah, Ajyad Street, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
-
Mgr-front Office Ii
21 hours ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 23144516 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...
-
Front Office Operations Manager
6 hours ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeCompany OverviewRaffles Hotels & Resorts is a world-renowned hospitality brand known for its exceptional service and luxurious accommodations. With a rich history dating back to 1887, we have established ourselves as a leader in the industry.SalaryCompetitive salary commensurate with experience.Job DescriptionThe Assistant Front Office Manager plays a...
-
Front Desk Associate
7 days ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and professional Front Desk Agent to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.
-
Mgr-front Office I
3 days ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 24004482 **Job Category** Rooms & Guest Services Operations **Location** Courtyard By Marriott Kudai Makkah, Ajyad Street, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
-
Mgr-front Office Ii
2 weeks ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 24022475 **Job Category** Rooms & Guest Services Operations **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...
-
Front Office Manager
3 days ago
Jeddah, Saudi Arabia MOVENPICK Full time**The Role** Responsible for planning, directing, controlling, coordinating and participating in all front office activities to maximize revenue from room sales, minimize expenses and ensure guest satisfaction with accommodations and service. **Key Deliverables and Responsibilities** - Directs, controls and coordinates activities of personnel engaged in...
-
Front Office Shift Leader
6 days ago
Jeddah, Saudi Arabia ibis Jeddah Malik Road Full timePRIMARY OBJECTIVE OF POSITION Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to...
-
Residential Hotel Management Coordinator
6 hours ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timefront office management job descriptionThe Assistant Front Office Manager is responsible for ensuring the smooth operation of the Front Office Department, including reception, concierge, and guest services. This role requires excellent leadership and communication skills, as well as a deep understanding of hotel operations and guest services.key...
-
Front Desk Receptionist
4 days ago
Jeddah, Saudi Arabia Salman Group Full time**DUTIES AND RESPONSIBILITIES** The Front Desk Receptionist is responsible for performing clerical tasks within the office setting to support daily operations. His/her duties include answering and transferring phone calls to employees, sorting and delivering courier/mails to employees and greeting visitors when they arrive for meetings with management or...
-
Hotel Guest Services Supervisor
6 hours ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeAbout Raffles Hotels & ResortsRaffles Hotels & Resorts is a global luxury hotel chain known for its impeccable service and attention to detail. Our hotels are designed to provide guests with a truly unforgettable experience, combining comfort, elegance, and sophistication.Job SummaryThe Assistant Front Office Manager is responsible for ensuring the smooth...
-
Mgr-front Desk
1 week ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 23115507 **Job Category** Rooms & Guest Services Operations **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-Monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Guest Experience Specialist
5 days ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeUnlock Career Opportunities at Raffles Hotels & ResortsWe are a leader in luxury hospitality, offering unparalleled career opportunities for individuals who share our passion for delivering exceptional guest experiences. As a Reservations Agent, you will have the opportunity to grow your career in a dynamic and fast-paced environment.About the Role:As a...
-
Hospitality Associate
5 days ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeAward-Winning Hospitality at Raffles Hotels & ResortsWe are proud to offer award-winning hospitality and create unforgettable experiences for our guests. As a Reservations Agent, you will be an integral part of our team, playing a vital role in ensuring guest satisfaction and driving revenue growth.About the Role:As a Reservations Agent, you will be...
-
Reservations Coordinator
5 days ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeRaffles Hotels & Resorts: Elevating Guest ExperiencesWe are committed to delivering exceptional hospitality and creating unforgettable experiences for our guests. As a Reservations Agent, you will be an integral part of our team, playing a vital role in ensuring guest satisfaction and driving revenue growth.About the Role:As a Reservations Agent, you will be...
-
Customer Service Representative
5 days ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time**Raffles Hotels & Resorts**: A Leader in Luxury HospitalityWe are seeking a highly skilled and customer-focused Reservations Agent to join our team in Jeddah, Saudi Arabia.About the Role:As a Reservations Agent, you will play a crucial role in ensuring guest satisfaction by managing bookings, providing information about our hotel services, and maximizing...