Workplace Experience Ambassador
2 weeks ago
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
MAJOR RESPONSIBILITIES
Transforming to the Workplace Team of the future
Provide outstanding Experience in the Workplace.
Has a natural hospitality-orientated communications acumen
Embedded “Go To” trusted Workplace partner fostering all-level relationships
Understands business traits/ cadence/ needs
Deep Workplace & Surrounding area knowledge
Shares observations regarding any misalignment to nudge behaviors (incl. data from Workplace Delivery team)
Single Point of Contact for issues resolution & workplace change within space
Problem solves & Resets space on the fly
Acts as basic “counsel” regarding space needs/options as per Workplace Standards
Introduce technology and digital platforms to enable Workplace Experience team to be mobile and present on the occupant floors
Develop an active and visible Workplace Experience Team
Be part of a highly proactive, responsive, dynamic and agile team
Establish direct relationship with the client business units and their neighborhood community, understand their issues, display confidence and satisfy needs and requirements of all requests
Responsible for managing Repair & Maintenance services, materials, equipment’s and fixtures
Monitor service providers performance to ensure contractual obligations are met and exceeded
Liaise between dining team & facilities for event setup logistics
Liaise between vendors and users for scheduling work date for managing client's expectations
Ensure scheduled / ad hoc maintenance work is completed with quality
Engage floor user by conducting data analysis
Escalate facilities issues to management team when necessary
Consolidate feedback to management team regularly for ongoing improvement implementation
Participate in ad-hoc projects when required
Community Ambassador
Own your floor/s and take personal responsibility for everyone and everything on your floor/s
Know each person by name, what they do and what community they belong too. If a new person commences, greet them and help them settle into their new working environment
If something needs repairing, arrange it with your colleagues in facilities and ensure it is repaired correctly.
Be mobile and always on the floor with your community.
Work with housekeeping team when there are event host on your floor to ensure the venue is clean and tidy before/after event
By observing behavior of your community, share your ideas to facilities and other supporting teams in order to improve the working environment
Client/Stakeholder Management (in support of the Workplace Lead)
Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the Client, as reflected by Client feedback
Actively recover feedback from the end user
Leadership / Staff Management
Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors
Operations Management
Must be customer focused and be proactive in establishing customer relationships
Responsible and accountable for all service request
Ensure service deliverables are met with SLA and KPI
Work with all related parties on timely delivery of all services
Be responsible for all clients within designated area
Problem solves & Resets space on the fly
When necessary raise risks to Workplace Location Lead for further investigation
Embedded “Go To” trusted Workplace partner fostering all
-
Theatrical Wardrobe Ambassador
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City and Aquarabia Full timeAbout Us:Six Flags Qiddiya City and Aquarabia is a world-class theme park destination that offers an unforgettable experience for visitors from all over the globe. As a Theatrical Wardrobe Ambassador, you will play a critical role in ensuring the success of our shows and events.Key Responsibilities:Help train and integrate new Wardrobe AmbassadorsMaintain...
-
Brand Ambassador
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Alpha Data Recruitment Full timeWe are seeking an experienced Brand Ambassador to join our team at Alpha Data Recruitment. As a Brand Ambassador, you will be responsible for promoting the company's brand and values through various social media channels. Your primary objective will be to develop and implement effective brand awareness strategies that drive customer engagement and loyalty....
-
Brand Ambassador Representative
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeAbout the Job: Brand Ambassador RepresentativeWe are seeking a talented Brand Ambassador Representative to join our team at Saudi Petroleum Services Polytechnic. In this role, you will develop and implement public relations strategies that align with the company's goals and values. You will also represent the company at high-profile events, conferences, and...
-
Ambassador V
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full timeThe Ambassador V - Receptionist will serve as the first point of contact for guests at Six Flags Qiddiya City and Aquarabia. This position involves greeting visitors, providing direction and information, and ensuring a welcoming atmosphere at the reception area. The Ambassador V - Receptionist will play a key role in delivering exceptional customer service,...
-
Senior Brand Ambassador
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia PUIG Deutschland GmbH Full timeWe are looking for a highly motivated and experienced Senior Brand Ambassador to join our team in Saudi Arabia and drive the success of our luxury brands.About the RoleIn this key position, you will be responsible for developing and maintaining relationships with our Brand Ambassadors, providing them with the necessary skills and knowledge to deliver...
-
Ambassador of Sofitel
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full timeWhy Join Us?At Sofitel Riyadh Hotel & Convention Center, we believe that hospitality is a work of heart. We are passionate about creating lasting, memorable, and impactful experiences for our guests, and we are looking for individuals who share this passion.As a bell captain, you will be an ambassador of our hotel and play a vital role in delivering...
-
Brand Ambassador
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia مجال المقاهي Full timeWe are seeking a charismatic Brand Ambassador to join our team at مجال المقاهي.The successful candidate will be responsible for building and maintaining strong relationships with clients and company partners, as well as creating engaging marketing content and executing effective distribution strategies.This is an exciting opportunity for a...
-
Service Excellence Ambassador
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Global Blue group Full timeAt Global Blue, we believe that our employees are our greatest asset. As a Service Excellence Ambassador, you will be responsible for delivering exceptional customer experiences and promoting a positive brand image.Key ResponsibilitiesProvide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.Work...
-
Training Ambassador
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia RecruitMe Plus Full timeJob Title: Training Ambassador Department: HR Department Reports to: People Development Manager Position Overview The Training Ambassador serves as a representative of management during training sessions conducted in the branches. This role is responsible for overseeing the proper execution of the training process ensuring that employees understand the...
-
Performance Wardrobe Ambassador
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time**Role Description**This role requires a skilled and experienced Show Costume Technician to join the team at Six Flags Qiddiya City. The successful candidate will be responsible for maintaining a wide range of fabrics, including neoprene, stretch materials, vinyls, foam, Plast azote, foils, and thermoplastics.**Key Responsibilities Include:**Coordinate and...
-
Brand Ambassador
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Madi Intl Full timeAt Madi International, we are seeking a dynamic and customer-oriented individual to join our Consumer Products Division (CPD) in Jeddah as a Brand Ambassador. The ideal candidate will be responsible for promoting and demonstrating beauty products to customers, driving sales, and building strong relationships with retailers and clients.The successful...
-
Workplace Introduction Expert
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia RecruitMe Plus Full timeAbout the role: Workplace Introduction Expert at RecruitMe PlusJob Description:We are seeking a highly skilled Workplace Introduction Expert to join our team. In this role, you will be responsible for introducing new hires to the workplace and ensuring they have a smooth transition into their roles.The ideal candidate will have excellent communication and...
-
Workplace Experience Coordinator
2 weeks ago
Riyadh, Saudi Arabia Mackenzie Jones Full time**The Company**: **The Role**: The WE Coordinator (“Coordinator”) is an essential member of a team of customer-focused professionals to deliver a best-in-class experience for internal and external clients of the firm, whether remote or in-person.The Coordinator promotes initiatives and embodies behaviors aligned with departmental vision and goals. The...
-
Customer Service Ambassador
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Global Blue Full timeThis is an exciting opportunity to join Global Blue as a Customer Service Ambassador, playing a vital role in delivering exceptional customer experiences. The successful candidate will be responsible for providing timely and accurate support to customers via phone, email, and chat.Respond to customer inquiries in a professional and courteous mannerResolve...
-
Learning Experience Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia RecruitMe Plus Full timeAbout the RoleThis position requires an individual who is passionate about delivering exceptional learning experiences and empowering employees to succeed. The Training Ambassador will serve as a representative of RecruitMe Plus, fostering a culture of growth and development throughout the organization.
-
Brand Ambassador Specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ausnutria Middle East Full timeWe are seeking a skilled Brand Ambassador Specialist to join our team at Ausnutria Middle East. As a Brand Ambassador, you will be responsible for fostering relationships and engagement with the local target audience, strengthening the connection between our brand and the community.Your role will involve being integrated in the community, participating in...
-
Brand Ambassador and Storyteller
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia شركة كريرفيرست Full timeRole Overview:We are seeking a skilled Brand Ambassador and Storyteller to join our team at شركة كريرفيرست. As a key member of our communications team, you will play a vital role in promoting our brand, managing media relations, and engaging with stakeholders.Key Responsibilities:Develop and implement communication strategies to promote our...
-
Customer Service Ambassador
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Blacklane Full timeAt Blacklane, we are seeking a Customer Service Ambassador to join our team. As the face and voice of our company, you will play a crucial role in delivering exceptional customer service by embodying our core values in every interaction with our guests worldwide.About YouWe are looking for a proactive, detail-oriented individual who excels in building trust,...
-
Visual Brand Ambassador
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeAbout the RoleWe are seeking a highly skilled and creative Visual Brand Ambassador to join our team at Independent Food Company.Key Responsibilities:Develop and Implement Visual Identity: Develop and implement a visual identity that aligns with our brand objectives and campaigns.Content Creation: Create high-quality content for various platforms, including...
-
Customer Service Ambassador
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ninja Full timeNinja is seeking a skilled Customer Service Ambassador to drive exceptional customer experiences through timely, professional, and effective chat support.Key Responsibilities:Customer InteractionProvide friendly and professional assistance to customers via chat, addressing inquiries and resolving issues in a timely manner.Demonstrate expertise in product...