Operations Manager
5 months ago
Establish and maintain business standards for accuracy, productivity and reliability
- Manage the daily functions of the business
- Prepare annual performance review and reevaluate processes
- Ensure regulatory, compliance and legal rules are followed
- Manage budget to align with goals of business
- Network Analysis and Optimization:
- Analyze the current logistics and distribution network to identify inefficiencies and areas for improvement.
- Develop strategies to optimize the network for cost-effectiveness and performance.
- Utilize data analytics to forecast network demands and adjust operations accordingly.
- Partner Relationship Management:
- Maintain strong relationships with existing host partners and negotiate terms with new partners.
- Address and resolve any issues with host partners promptly to ensure smooth operations.
- Ensure host partners are compliant with company standards and contractual agreements.
- Strategic Planning and Implementation:
- Plan and execute the expansion of the RedBox network by identifying potential new locations and partners.
- Collaborate with other departments to align network operations with overall company objectives.
- Develop and implement policies and procedures to enhance network efficiency.
- Reporting and Compliance:
- Prepare and present regular reports on network performance, challenges, and improvements to senior management.
- Ensure all network operations comply with local, national, and international regulations.
- Monitor key performance indicators (KPIs) to track network efficiency and effectiveness.
- Team Leadership and Development:
- Lead and develop a team focused on network management and optimization.
- Provide training and support to team members to enhance their skills and performance.
- Foster a collaborative and high-performance team environment.
- Technology Integration:
- Oversee the integration of new technologies and systems into the network to improve operational efficiency.
- Stay updated on industry trends and technological advancements to keep the network innovative.
- Coordinate with IT and other relevant departments to ensure smooth technology implementation.
- Cost Management:
- Monitor and manage the costs associated with network operations, ensuring budget adherence.
- Identify cost-saving opportunities and implement measures to reduce operational expenses.
- Negotiate with vendors and partners to secure favorable terms and rates.
- Customer Service Enhancement:
- Work with the customer service team to ensure high levels of satisfaction with network services.
- Implement feedback mechanisms to gather insights from customers and partners.
- Continuously improve the service offerings based on customer feedback and market trends.
**Requirements**:
- 8+ years of experience in a similar role
- Proficiency with Microsoft Office
- Strong organizational and communication skills
- Strong ability to multitask
- Comfort working with multiple groups within business
**Benefits**
- Private Health Insurance
- Performance Bonus
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