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Network Engineer

2 months ago

Riyadh, Saudi Arabia Juniper Networks Full time

**Network Operation Engineer**

As Network Operation Engineer you will maintain and achieve a high level of quality for Network Surveillance, Performance & Fault Management of the Juniper platforms in the customer's environment based on pre-defined KPI & SLA and ensure high quality on all technical activities. Provide effective technical support to gain the highest possible level of customer satisfaction. This position requires a strong knowledge base of (Security ,R outing ,Cloud and DevOps).

**Duties & **Responsibilities**:

- Monitor all NMS tools used for network monitoring and act accordingly.
- Maintain all networks KPIs & SLAs overall.
- Support in troubleshooting different network architectures consisting mainly of Juniper Networks
- Build and support Layer-2/Layer-3 VPN services based on MPLS core infrastructure.
- Implement and support MPLS infrastructure using both LDP and RSVP signaling protocols, including extensive support for traffic engineering and protection.
- Implement various BGP scenarios to control and influence routing exchange with both national and international carriers.
- Report any abnormalit y or problems in the network on-time.
- Prepare a d aily, weekl y & monthly data reports on-time.
- Handling customer complaints.
- Work with an operation manager s, leader s, team s and other professional services consultants providing industry leading technical services.
- Understand the customers’ organizational structure and become familiar with the network operation.
- Follow the operation process and procedures.
- Transfer k nowledge to other team’s members.

**Qualifications & Experience Requirements**:

- Bachelor’s degree in (Networking, Telecommunication, Computer, Programming) Engineering or equivalent.
- Minimum of 2 years IP Network Operation experience.
- Experience with Juniper hardware / software are a PLUS.
- Strong in Microsoft Office and Computer skills.
- JNCIP level or equivalent.
- S cripting skills.
- Strong in communication and interpersonal skills (team work).
- Time management skills.
- English language is a must.
- Able to work under high pressure.
- O n-call support for critical issues (if required).
- Work on 24/7 shifts that include Mornings/Evenings/Nights duties at customer site.

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