Senior Customer Support Analyst

**WHAT YOU'LL DO**: Center for Customer Insight (CCI) develops strong know-how on the global market and consumers via various proprietary researches, and we combine proprietary and existing tools to tailor programs. Besides, the team has strong capabilities and experience to manage and conduct client-specific researches. As a Senior Knowledge Analyst (SKA)...

Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...

**Role Overview**: A Senior Business Analyst is responsible for leading the analysis and design of business processes, systems, and strategies to enhance organizational efficiency and effectiveness. This role involves working closely with stakeholders to identify business needs, gather and document requirements, and translate them into functional solutions...

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling...

**Main duties and responsibilities**: - Provide technical support to onsite and remote users. - Manage / monitor IT Service Desk Incidents via call management system. - Prioritise and allocate within IT Support teams all requests. - Identify ways to improve the quality of the service provided and / or the efficiency of the processes within the IT Service...

Who We Are What You'll Do As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's XXX Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.)....

**Role Overview**: A Senior Business Analyst is responsible for leading the analysis and design of business processes, systems, and strategies to enhance organizational efficiency and effectiveness. This role involves working closely with stakeholders to identify business needs, gather and document requirements, and translate them into functional solutions...

Senior Office Management Analyst **Company**: Marsh **Description**: **Join Our Team as a Senior Office Management Analyst!** We are seeking a detail-oriented and proactive Senior Office Management Analyst to join our dynamic team. If you have experience in office management and are ready to take on new challenges, we want to hear from you! **We will...

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together,...

✨ ✨ ✨ ✨ Hiring Senior Financial Analyst ✨ ✨ ✨ ✨ We are looking for a senior financial analyst, to design, and develop financial model, forecast, and valuation for a company’s in the logistics and last mile delivery industry. Job Requirements: 1. Financial model, forecast, and valuation experiences 2. Locally available -Riyadh/Jeddah 3....

This role provides a great opportunity to work with all levels of senior management providing general support of day to day business functions. As a Business Support Management Analyst within Business Management team, you will work with a wide range of front office lines of business and support functions to ensure the smooth day-to-day running of the office...

Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated healthcare operations platform...

The Analyst is an entry-level position on the private equity investment team, reporting directly to the Associate. **The key responsibilities of the Analyst include**: - Conducting industry research and market analysis to identify potential investment opportunities - Collecting and organizing financial data on target companies for due diligence - Assisting...

The Analyst is an entry-level member of the real estate investment team, reporting directly to the Senior Associate. In this role, they provide analytical and operational support for the management and execution of the firm's regulated real estate investment funds. **The key responsibilities of the Analyst include**: - Conducting sophisticated financial...

As a **Customer Support** for a bulk SMS company, to be responsible and motivated Customer Success Specialist to support our clients and build strong relationships. This role helps clients effectively use our products, increasing revenue and minimizing churn. You will supervise the implementation and maintenance of the company’s computing needs...

Client Relationship Management - Analyst **Company**: Marsh **Description**: Serves as the first point of contact for day-to-day communications with designated low-risk accounts, follows up on correspondences and works to strengthen and grow account relationships. Develops an understanding of client businesses by conducting account research, research on...

**Responsibilities**: - Requirement Gathering: Collaborate with clients and internal teams to elicit, document, and analyze business requirements. Conduct interviews, workshops, and surveys to gain a deep understanding of client needs. - Requirement Documentation: Create clear and comprehensive requirement documents, including functional and non-functional...

**WHAT YOU'LL DO**: As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's People & Organization Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related...

**WHAT YOU'LL DO**: As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's People & Organization Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related...

**Job Summary**: The Data Analyst will be a crucial member of the marketing team, responsible for analyzing market trends, consumer behavior, and campaign performance to drive marketing strategies and improve effectiveness. This role demands a highly analytical mind, adept at working with large datasets, and the ability to translate complex data into...