Product Specialist

4 months ago

الرياض, Saudi Arabia Talent Pal Full time

At **Sweater**, we're doing more than just reimagining car care. Our **eco-forward approach** is at the heart of our operations and growth. As we map out our future, we seek a talented and analytical individual to join our team as a Product Specialist.

**Your Mission at Sweater**:
As a Product Specialist your mission is to unlock the new communication channels and design processes to inspire collaborative decision making that is not just fast but highly effective.

**Key Responsibilities**:
**Product Delivery**:

- Own Sprint backlog by breaking down strategic projects into Epics, Sprints, Tasks, User Stories, and Story Points.
- Collaborate closely with developers to prioritize and implement feature enhancements and bug fixes
- Ensure a seamless product delivery by taking on the role of a gatekeeper, ensuring continuous improvement in the delivery process
- Have continuous touchpoints with multiple business teams to understand their pain-points and plan solutions by consulting Product team
- Keep the key stakeholders informed about product launches through consistent and transparent communication.
- Automate development workflows to minimize human error and reduce delays
- Help in shaping communication about product strategy for each audience and class of internal stakeholders

**Product Discovery**:

- Identify product feedback loops within the organization and work with stakeholders to close those loops with new routines
- Conduct Surveys and User Interviews in Arabic whenever required
- Identify trends, patterns, and insights from multiple data sources, facilitating strategic product planning

**Data Visualization and Reporting**:

- Monitor car washers' performance and ensure adherence to service standards and quality guidelines
- Collaborate with the Business Intelligence team to enhance the Product dashboard and identify new requirements
- Assist Data Analyst in data discovery by communicating with backend engineers

**Operational Excellence**:

- Coordinate with suppliers to ensure the timely availability of car wash supplies and equipment for our service providers
- Optimize inventory management processes to minimize stockouts and excess inventory levels
- Monitor logistics operations to ensure timely and efficient deployment of car washers to customer locations
- Collaborate with cross-functional teams to implement best practices and standard operating procedures
- Conduct regular performance reviews and post-mortem analyses to assess the impact of operational initiatives and identify areas for further improvement

**Requirements**:

- Minimum of 3 years of experience in roles such as Product Analyst, Product Specialist, Business Analyst, Junior PM or similar positions. Experience in a B2C product-based start-up is a big plus.
- You should possess extensive knowledge of Agile methodologies like Kanban and Scrum while having hands-on experience with project management tools such as JIRA and Trello to automate workflows.
- Effective communication and interpersonal skills are crucial for this role. You should be capable of collaborating effectively in English and Arabic with different teams.
- The ability to thrive in a fast-paced, dynamic environment, and adapt to changing priorities is essential.
- Holding excellent written English skills to draft business cases and present them to the Product Leadership team would be a significant advantage.
- Although not mandatory, having familiarity with SQL and App Analytics tools like Firebase and Google Analytics 4 would be desirable.
- Possessing a CSPO (Certified Scrum Product Owner) certification would be desirable.

**Benefits**

This job has been sourced from an external job board.

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