Guest Care Specialist

1 day ago


الرياض, Saudi Arabia Gathern Full time

Are you a people person with a passion for providing exceptional customer service? If so, we have an exciting opportunity for you as a Guest Care Specialist at Gathern. As a Guest Care Specialist, you will be responsible for ensuring all guests have a positive and memorable experience during their interactions with our company.

In this role, you will serve as the main point of contact for guests, handle inquiries and resolve any issues or complaints in a timely and professional manner. You will also provide product recommendations, assist with bookings, and maintain accurate guest records. Additionally, you will collaborate with other team members to improve guest satisfaction and contribute to the overall success of the company.

If you are a friendly and organized individual who enjoys helping others, we would love to hear from you.

**Responsibilities**:

- Provide exceptional customer service to all guests.
- Act as the main point of contact for guest inquiries and ensure timely resolution of any issues or complaints.
- Assist guests with booking reservations and provide product recommendations.
- Maintain accurate guest records and update customer information as needed.
- Collaborate with team members to improve guest satisfaction and contribute to the overall success of the company.

**Requirements**:

- Prior experience in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in stressful situations.
- Strong problem-solving and decision-making abilities.
- Organized and detail-oriented.
- Proficient in using customer service software or systems.
- Able to work flexible hours, including weekends and holidays.
- Positive and friendly attitude.



  • الرياض, Saudi Arabia Six Flags Qiddiya City and Aquarabia Full time

    JOB SUMMARY At Six Flags & Aquarabia Qiddiya City, The Manager - Guest Care Cente will oversee the daily operations of the Guest Care Center, ensuring exceptional customer service and seamless guest experiences. This role is responsible for managing a team of customer service representatives, handling guest inquiries and complaints, and implementing...


  • الرياض, Saudi Arabia Six Flags Qiddiya City and Aquarabia Full time

    At Six Flags & Aquarabia Qiddiya City, the Supervisor - Guest Care Center will lead the Guest Care Center team to provide exceptional service and support to guests. This role involves supervising daily operations, resolving guest inquiries and complaints, and ensuring the smooth functioning of the department. The Supervisor will focus on maintaining high...


  • الرياض, Saudi Arabia Tabby Full time

    Customer Care Specialist **Customer Care Specialist** **Department**:Customer Experience **Employment Type**:Full Time **Location**:KSA **Description** We are looking for Customer Service Specialists to join us! **Key Responsibilities** - Monitor and manage escalated complaints received through the SAMA portal. - Investigate each complaint, ensuring a...


  • الرياض, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Posted on Wednesday, 20 November 2024, 18 Jumada Al Awal 1446 Monday, 03 March 2025, 3 Ramadan 1446 Location Riyadh Department/Section Adult Cardiac Surgery Critical Care Unit Assists in providing medical care in the field of Critical Care, and supervises interns and residents, in accordance with current medical staff bylaws, rules and regulations and...


  • الرياض, Saudi Arabia Ninja Food Full time

    We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our Customer Care Department. Key Responsibilities: Review and evaluate customer interactions (chats) to ensure Compliance with company standards and policies. Develop and implement quality assurance processes and metrics. Provide constructive feedback to customer care...


  • الرياض, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Posted on Wednesday, 20 November 2024, 18 Jumada Al Awal 1446 Monday, 03 March 2025, 3 Ramadan 1446 Location Riyadh Department/Section Pediatric Medical - Surgical Critical Care Unit Assists in providing medical care in the field of Paediatric Critical Care and supervises interns and residents, in accordance with current medical staff bylaws, rules...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24200649 **Job Category**Rooms & Guest Services Operations **Location**Marriott Executive Apartments Riyadh Convention Center, 8489 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...


  • الرياض, Saudi Arabia SOFITEL Full time

    **Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24148079 **Job Category** Engineering & Facilities **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Perform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM),...

  • Senior Specialist

    4 weeks ago


    الرياض, Saudi Arabia JASARA PMC Full time

    JASARA PMC is searching for a highly skilled Senior Specialist in SFX & Specialist Systems to join our innovative team. This role focuses on the design, development, and execution of special effects (SFX) and specialized systems across various projects, with a particular emphasis on thematic and entertainment environments. You will play a key role in...

  • Specialist Physician

    2 weeks ago


    الرياض, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Posted on Monday, 02 December 2024, 1 Jumada Al Thani 1446 Tuesday, 14 January 2025, 14 Rajab 1446 Location Riyadh Department/Section Adult Cardiology Section Provides medical care in the field of specialty and supervises interns and residents, as requested by the Consultant and in accordance with current medical staff bylaws, rules and regulations...


  • الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24187690 **Job Category**Rooms & Guest Services Operations **Location**Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity,...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24205016 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...

  • Operations Specialist

    3 weeks ago


    الرياض, Saudi Arabia Stella Stays Full time

    **Stella Stays - Who are we?** Stella Stays is a prop-tech start-up with a mission to reinvent rental globally and a vision to create the future of living. We offer beautifully designed, thoughtfully equipped, tech-enabled residences, and a seamless digital guest experience. Established in 2019, Stella Stays is present and growing rapidly in major cities...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**25000569 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11493 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Answer, record, log, and process all guest calls, requests, questions,...


  • الرياض, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Posted on Wednesday, 16 October 2024, 13 Rabia Al Thani 1446 Wednesday, 22 January 2025, 22 Rajab 1446 Location Riyadh Department/Section Nursing Recruitment & Retention Section Responsible and accountable for the assessment, planning, implementation, and evaluation of specialized care to a specific patient population. Involves in research and staff...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24185362 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11493 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Product Specialist

    1 month ago


    الرياض, Saudi Arabia Basamh Trading Company Full time

    **Job Opening: Product Specialist Positions** **Positions Available**: - **Product Specialist - Central Region**: - **Product Specialist - Eastern Region** **Key Responsibilities**: - Build and maintain strong relationships with healthcare professionals and institutions. - Promote and provide education on our medical disposables and wound care product...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24154330 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...