Senior Incident Response Manager

4 weeks ago

المملكة العربية السعودية, Saudi Arabia JASARA PMC Full time

JASARA PMC is seeking a Senior Incident Response Manager - Integrated Control Center at THE LINE. THE LINE is a revolutionary development project that aims to build a city with zero cars, zero streets, and zero carbon emissions. As the Senior Incident Response Manager, you will be responsible for safeguarding the city by providing leadership for all emergency response activities and ensuring the safety and security of THE LINE's residents and visitors. You will have the opportunity to work on one of the most exciting and complex projects in the world and bring visible change within the Kingdom of Saudi Arabia.

The Intergrated Control Centre (ICC) is the operational hub playing a key role in monitoring construction and delivery of THE LINE project. The ICC will play a key role in supporting people, controlling risk, ensuring safety, delivering results and facilitating continuous improvement.

Provides accurate and timely reporting of Incidents on site that form part of the NEOM Incident Management process and that of THE LINE and provide accurate “Ground Truth” at all incidents on THE LINE via the Integrated Communications Center (ICC), to enable to correct and timely Response, Reaction and Recovery by Gold Command.

**Responsibilities.**:

- Form part of the Silver Command Element of the Integrated Command Center (ICC).
- Support the Executive Director “Gold” leadership during all incidents on THE LINE via the ICC, to enable to correct and timely Response, Reaction and Recovery throughout critical Incidents.
- Provide accurate “Ground Truth” at all incidents on THE LINE via the ICC, to enable to correct and timely Response, Reaction and Recovery by Gold Command.
- Assist with or investigate and report, the findings in any Incidents pertaining to Emergency Response
- Emergency Response refers to both Security and Medical Incidents on site
- Assist with periodic review and update of technical documents (e.g., manuals and workflows) and oversee compliance requirements for same.
- Support the Integrated Control Center (ICC) daily.
- Push for a continuous process improvements and efficiencies.
- Partake in training sessions for project team members and vendors to ensure continual improvement in Incident Management.
- Draft weekly/monthly vendor performance reports for deliver to the Senior Leadership Team.
- Support the Project Directors at all times.
- Always fulfill all reasonable requests to the best of your abilities.

**Requirements**:

- Minimum 15 years of experience working in a large corporate or governmental organization within the any function of emergency management field required
- BS or above in a related major is preferred.
- 15+ years of professional experience is required, with a preference for a blend of both operational medical experience and construction/engineering program experience (although not essential).
- Extensive emergency management experience is essential with proficiency skillset honed in a unit of a major metropolitan area (civilian) and/or as a special forces/conventional forces expert emergency management professional (military).
- Experience in developing organizational policies and procedures and driving operational efficiencies will be essential, with the ability to facilitate performance effectiveness across organizational responsibilities and activities.
- Must demonstrate critical thinking capabilities, with the ability to work under extreme pressure to demanding timescales and clear and effective communication abilities.
- Enthusiastic about work with capability to grow within the organization and take on increased responsibility
- Ability to work well with a wide range of individuals, personalities and cultures whilst under time constraints.
- Team player with ability to work independently under mínimal supervision
- Excellent communication skills, both written and oral, with an ability to articulate clearly and concisely issues and proposed risk mitigation or solutions
- Maintain a calm demeanor whilst under pressure.
- Excellent problem solving skills with an ability to provide step-by-step detailed advice and solutions for remedying deficiencies
- Excellent understanding of project management challenges and working within an Austere Environment.
- Experience interfacing with Third Party vendors.
- Use of press to talk (PTT Radio) Systems.
- Proficiency in MS Office Platforms.
- Understanding of the (Gold, Silver and Bronze) JESIP - Decision making model.
- Proven track record of experience as a Manager
- Must bring managerial experience overseeing Programs and Stakeholder Management
- Professional maturity and irreproachable integrity are obligatory
- English proficiency is required (both written and oral)

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