Project Manager
2 weeks ago
TAM is a public impact partner for government entities, designing and delivering innovative holistic programs to inspire, engage and empower citizens. For over a decade, TAM has been the partner of choice for 50+ government entities. Our agility, expertise, and holistic approach have helped smoothen the processes and paths of Saudi public impact initiatives operating under the Vision 2030 umbrella.
As a Manager at TAM, you will be responsible for the operational aspect of delivering digital tools services. Using Tam’s packaged solutions, the digital operations team works on TAM client and project objectives. The day to day work of the Project Manager includes project planning and budgeting, managing client relations, overseeing team task assignment, operating digital tools, collecting client’s requirements and communicating with internal teams. Additionally, the Manager will lead strategic product management activities to enhance product functionality. The role reports to Operations Vice President.
**Key responsibilities and objectives**:
- Project planning and budgeting;
- Managing client relations;
- Overseeing team task assignment for each project upon assignment;
- Collecting client’s requirement and translating them to actionable plan;
- Communicating with client and internal stakeholders;
- Setting Service-level-agreements as needed;
- Issuing invoices for clients and following through payments;
- Participating in setting the product\service strategy;
- Drafting and enforcing policies and procedures.
**Requirements**:
**Experience**:
- 4 - 6 years of relevant experience in delivering different operational and developmental aspects within Project environment;
- Bachelor’s degree is a must, preferred specializations include Operations Management, Information Systems, Management Information Systems, Industrial Engineering;
- Experience in account management and client service;
- Experience in team building and management;
- Experience in process improvements and optimization;
- Experience in managing stakeholders of different levels.
**Skills**:
- Strong client-oriented approach;
- Ability to think strategically, solve complex problems and analyze data
- Professional communication and interpersonal skills;
- Ability to create and innovate;
- Ability to find operational efficiencies;
- High resilience and self-management abilities;
- Dedication, commitment and high sense of ownership;
- Fluency in Arabic and English (both spoken and written);
- Knowledge of web development is a plus.
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