Operations Manager
2 months ago
**Objectives of this role**
Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
Develop, implement, and maintain quality assurance protocols
Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
Ensure that operational activities remain on time and within budget
Track staffing requirements, hiring new employees as needed
Oversee accounts payable and accounts receivable departments
**Responsibilities**
Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
Partner with cross-functional teams to improve proprietary tools and systems
Work closely with legal and safety departments to ensure that activities remain compliant
Oversee materials and inventory
Conduct budget reviews and report cost plans to upper management
**Required skills and qualifications**
Two or more years of proven success in an operations management role
Strong skills in budget development and oversight
Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
Proficiency in conflict management and business negotiation processes
**Preferred skills and qualifications**
Bachelor’s degree (or equivalent) in operations management, business administration, or related field
Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
Strong IT skills, including database development
Multiple years of financial and account reporting experience
- Ability to communicate in more than one language
نوع الوظيفة: دوام كامل
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