Senior Database Admin
6 months ago
Riyadh, Saudi Arabia
- Tech Hiring
- 3049671
**Role Purpose**
- The purpose of this role is to provide solutions and bridge thegap between technology and business know-how to deliver any clientsolution_
**Do**
- **
Bridging the gap between project and support teams throughtechno-functional expertise**
- _For a new business implementation project, drive the end to endprocess from business requirement management to integration &configuration and production deployment _
- _Check the feasibility of the new change requirements and provideoptimal solution to the client with clear timelines _
- _Provide techno-functional solution support for all the newbusiness implementations while building the entire system from thescratch_
- _ Support the solutioning team from architectural design, coding,testing and implementation_
- _ Understand the functional design as well as technical design andarchitecture to be implemented on the ERP system_
- _ Customize, extend, modify, localize or integrate to the existingproduct by virtue of coding, testing & production_
- _ Implement the business processes, requirements and theunderlying ERP technology to translate them into ERP solutions_
- _ Write code as per the developmental standards to decide upon theimplementation methodology_
- _ Provide product support and maintenance to the clients for aspecific ERP solution and resolve the day to day queries/ technicalproblems which may arise_
- _ Create and deploy automation tools/ solutions to ensure processoptimization and increase in efficiency_
- _ Sink between technical and functional requirements of theproject and provide solutioning/ advise to the client or internal teamsaccordingly_
- _ Support on-site manager with the necessary details wrt anychange and off-site support_
- _ Skill upgradation and competency building_
- _ Clear wipro exams and internal certifications from time to timeto upgrade the skills_
- _ Attend trainings, seminars to sharpen the knowledge infunctional/ technical domain_
- _ Write papers, articles, case studies and publish them on theintranet_
**_
Stakeholder Interaction_**
**_
Stakeholder Type_**
**_
Stakeholder Identification_**
**_
Purpose of Interaction_**
**_
Internal_**
- Lead Consultant_
- Reporting & updates_
- Onsite Project Manager/ Project Teams_
- To provide off-site support and inputs as per client requirements_
**_
External_**
- Clients_
- For solutioning and provide support_
**Display**
- Lists the competencies required to perform this role effectively:_
- **_ Functional Competencies/ Skill_**
- Systems Thinking - Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment - **Competent**:
- Leveraging Technology - In-depth knowledge of and mastery overtechnology domain that commands expert authority respect-**Master**:
- Functional/Technical Knowledge - Specific to the functional and ERPsystem in depth knowledge of the function processes and system and ERPfunctionality-**Master**
**_
Competency Levels_**
**_
Foundation_**
- Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with mínimal support and guidance._
**_
Competent_**
- Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well._
**_
Expert_**
- Applies the competency in all situations and is serves as a guideto others as well._
**_
Master_**
- Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization._
- **_
Behavioral Competencies_**
- _ Formulation & Prioritization_
- _ Innovation_
- _ Managing Complexity_
- _ Client centricity_
- _ Execution Excellence_
- _ Passion for Results_
**Deliver**
**_
No._**
**_
Performance Parameter_**
**_
Measure_**
1.
Contribution to customer projects
Quality, SLA, ETA, no. of tickets resolved, problem solved, # ofchange requests implemented, zero customer escalation, CSAT
2.
Automation
Process optimization, reduction in process/ steps, reduction in no.of tickets raised
**3.**
Skill upgradation
of trainings & certifications completed, # of papers, articleswritten in a quarter
Oracle Apps DBA
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
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