Project Manager, Professional Services

3 weeks ago

Riyadh, Saudi Arabia Dell Full time

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly complex, high risk projects - from design to delivery.

Join us to do the best work of your career and make a profound social impact as a **Project Manager, Professional Services** on our **Services Project/Program Management** Team in **Riyadh, Saudi Arabia**.

**What you’ll achieve**
As a Project Manager, you will supervise external clients’ projects from initiation through to delivery, ensuring technical compatibility and coordinating interdepartmental activities so the product or project is completed on schedule and within budget constraints.

**You will**:

- Deliver projects with medium complexity and medium risk, prepare detailed project plan, coordinates project activities and deliver against the statements of work (SOW). Provide direction to the team during the project for both overall delivery and daily management of activities
- Prepares, maintains and submits clear and concise activity progress reports and time recording/management reports to customers, management and sales
- Ensures system-based project closure, controls financial compliance and provides input for weekly revenue forecast, and ultimately driving customer satisfaction in order to achieve exceptional customer experience
- Ensure management awareness of potential issues or customer escalations and be the single point of contact during the project for all aspects of the engagement, ensuring transparency by regularly communicating project status to the project team and customer
- Build strong, dynamic relationships through communications with customers, management, sales and delivery personnel. Articulate the full value of Dell Solutions and Dell Services business benefits to customers, identifying future business opportunities

**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
**Essential Requirements**
- 4 to 6 years of experience as a services project or program manager, with the ability to successfully deliver on time and budget
- Exceptional leadership, problem-solving and motivational skills
- Strong knowledge of associated services and solutions
- Self-motivated with strong ownership and accountability
- Focus on quality and results, with a desire to maximize the commercial value of customer relationships

**Desirable Requirements**
- Bachelors' degree
- Recognized project management certification

**Who we are**

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

**Application closing date: 24 June 24**

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

**Job ID**:R246467
**Dell’s Flexible & Hybrid Work Culture**

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

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